About the Role
As a People Operations Specialist, you will manage the daily people operations for our Saudi team from the Khobar office. This role involves working across various government platforms and handling employee records, onboarding, contracts, leave, payroll inputs, and offboarding. You will also focus on enhancing the systems that support these operations, ensuring both employees and managers have access to clear processes and accurate information. This position offers a chance to take ownership and grow as you gain experience and develop your judgment.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Your Day-to-Day
- Handle employee-related tasks on Saudi government platforms, ensuring submissions, records, and follow-ups are organized and accurate.
- Coordinate the onboarding process from the accepted offer to the employee's initial weeks, ensuring all necessary documents, handovers, and setups are completed.
- Maintain employee records, contracts, leave information, and lifecycle changes within our HR systems and trackers.
- Prepare and verify payroll inputs, address any inconsistencies, and coordinate necessary corrections.
- Provide support to employees and managers regarding routine HR questions, clearly explaining established policies and escalating sensitive cases to the HR team.
- Oversee offboarding processes, which include documentation, internal notifications, and required handover completions.
- Assist with hiring through organized scheduling, candidate follow-ups, and a smooth transition into onboarding.
- Construct or enhance practical processes, such as onboarding flows, trackers, reports, or methods for handling recurring requests.
- Keep people reports updated and utilize HR systems, automation, and AI tools with care for employee information.
What You Bring
- Approximately 3–5 years of experience in HR operations or a generalist role, with hands-on experience in a private company in Saudi Arabia.
- Direct experience using at least two of the following: Qiwa, GOSI, Mudad, and Muqeem.
- Comprehensive experience across the employee lifecycle: onboarding, contracts, leave, payroll inputs, and offboarding.
- Proven track record of creating or improving a people process or system, with a clear explanation of the initial problem and subsequent enhancements.
- Proficiency in Arabic and working English, enabling clear communication with employees, managers, and colleagues.
- Strong judgement regarding confidential information, meticulous record-keeping, and reliable follow-through capabilities.
- Comfort with HR systems and spreadsheets, alongside a readiness to learn new tools.
- Willingness to accept feedback and develop your approach in collaboration with an experienced people team.
- Ability to work onsite in our Khobar office each working day.
Bonus
- Experience in a startup, growing business, or SME with a contribution to the development of HR processes.
- Familiarity with ZenHR or another HR information system.
- Experience in supporting a structured hiring process or automating HR tasks.
- Knowledge of Hadaf files and related administrative responsibilities.
- Certification such as PHRi, CHRP, or SHRM-CP, or active studies towards one.
- Background in supporting frontline teams in delivery, logistics, food and beverage, or retail sectors.
How We Work
- Your base: You will work onsite in Khobar, serving as the primary people operations contact on the ground.
- Your support: Collaborate with the People & Talent team, receiving guidance on priorities, complex matters, and professional development.
- Your ownership: You are expected to manage the work reliably, identify recurring issues, and enhance the processes involved.
- Your growth: You will gain broader responsibilities through practical contributions, feedback, and increasing independence in your role.
