People Operations Specialist

The People Operations Specialist is the frontline champion for our store employees, responsible for the day-to-day execution of HR activities. This role ensures that every store team member has a seamless and positive experience from their first day onwards, handling the administrative heartbeat of the stores by answering queries, managing data, and ensuring that our staff are supported, informed, and engaged.

Location
Dubai, United Arab Emirates

Responsibilities

• Coordinate with the operations team for end-to-end people related processes for store staff, including, but not limited to, hiring, system & data management, and employee relations.
• Act as the first point of contact for store employees regarding any people related topics.
• Own the data integrity of the store population, ensuring smooth and accurate data management.
• Support the operations team in managing employee grievance and performance management cases.
• Conduct exit interviews for frontline staff to gather insights on turnover and ensure a smooth departure process.

Qualifications

• 2–3 years of experience in an HR People Operations role.
• B.s.c Degree in Human Resources, Psychology, or Business Administration.
• High attention to detail and a 'service-oriented' mindset, comfortable communicating with diverse groups of people across different store locations.