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About the Role Jobholders at this level have the capability to operate with minimal supervision, working within specified guidelines and procedures. They prepare complex, specialized, or ad-hoc reports within their expertise and contribute towards achieving milestones and operational targets in their designated functional area. Responsibilities also include executing operational tasks such as generating required reports through various reporting systems and ensuring the implementation of corrective or remedial actions. Organizational Performance Monitoring and Reporting - Research and stay updated on international best practices to identify the latest trends, methodologies, and approaches for data reporting. - Develop and/or update the reporting framework to ensure standardized and consistent reporting practices. - Update organizational performance management reporting tools for monitoring purposes. - Collect and consolidate data from all functions periodically, ensuring accuracy and integrity to monitor and report on organizational performance. - Control the reporting systems (Tableau, S+). - Review the KPIs dashboard to report results and identify gaps. - Prepare required weekly, monthly, quarterly, and yearly reports for relevant internal (e.g., BoD, other functions) and external stakeholders (e.g., Ministry of Finance, ADAA, Royal Court, etc.), ensuring timely and accurate communication of performance against the company’s strategy, including achieved results and deviations. - Conduct meetings with senior leadership and external stakeholders (e.g., ADAA, Ministry of Finance) to discuss results and put forward recommendations. - Follow-up on the implementation of corrective or remedial actions. - Prepare educational materials and conduct workshops to enhance capabilities in organizational performance. Organization and Operations - Adhere to all relevant policies, processes, and standard operating procedures to ensure work is executed in a controlled and consistent manner. - Assist in resolving escalated problems and provide necessary support for junior team members to ensure efficient workflow. - Escalate complex issues to the appropriate personnel to ensure resolution. - Perform additional duties as requested. People Management - Train junior staff on various job-related activities to facilitate the transfer of knowledge. - Provide clear guidance, prioritize tasks, delegate responsibilities, and monitor the workflow of subordinates and junior staff. - Provide support to junior staff or direct reports to help them execute their duties in alignment with established policies and processes. Education - Bachelor’s degree in Industrial Engineering, Business Administration, or an equivalent field is required. Experience - A minimum of 2 years of relevant experience is required. Competencies - Strategic and Business Planning - Developing - Quality Management - Developing - Policy Making - Developing - Data Analytics - Proficient - Business Excellence - Proficient - Change Management - Developing - Professionalism - Developing - Collaboration and Communication - Developing - Results Oriented - Developing - Customer Focus - Developing - Enablement of Change and Innovation - Developing
