About the Role
In a world of possibilities, the PMIS Implementation Manager plays a pivotal role in driving the successful implementation, configuration, and administration of PMWeb, a pivotal project management information system (PMIS). This position requires a strong leader who can independently lead and deliver responsibilities throughout various implementation phases while ensuring that PMWeb is embraced as the primary tool for program management, and not merely viewed as a reporting tool. The PMIS Implementation Manager will work collaboratively with program leadership, stakeholders, and technical teams to ensure that the implementation meets client needs effectively.
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What You'll Be Doing:
- Responsible for the implementation, configuration, and administration of PMWeb to meet client needs and project requirements.
- Lead and deliver ownership of various responsibilities across implementation and rollout phases for PMWeb.
- Serve as a PMIS Evangelist, conducting workshops and producing presentations to ensure PMWeb is recognized by program leadership and the client executive leadership as the primary PMIS on the program.
- Lead PMWeb implementation with a focus on process automation and manage a delivery team, including PMWeb, Microsoft SSRS, and Power BI.
Responsibilities During the PMO Set Up Phase - Process Consulting:
- Guide requirement elicitation workshops in coherence with the Project Management Plans (PMPs).
- Document processes such as forms, workflow, RACI, reports, and dashboards in collaboration with SMEs and Client counterparts.
- Plan and conduct structured workshops with stakeholders to isolate and capture design requirements for the PMIS.
- Ensure compliance with PMPs from function leads and walk the program leadership through any deviations.
- Collaborate with the IT team to set up the PMIS instance per client IT policies.
Responsibilities During the Design Phase:
- Architect solutions in PMWeb based on analyses of requirements to design and develop necessary modules (Commercial, Risk, Quality, HSE, document control).
- Create transactional reports and be proficient in writing SQL queries with support from additional resources for complex reporting requirements.
- Manage integration scenarios and design a solution alongside the Corporate PMIS integration specialist for various client systems.
- Develop dashboards and reports in Power BI utilizing data models from PMWeb datasets for program management analysis.
Responsibilities During UAT Phase:
- Structure and conduct User Acceptance Testing (UAT) workshops on PMWeb designs.
- Prepare UAT test scripts for each process module.
- Secure UAT sign-offs from SMEs and Client PMIS counterparts.
Responsibilities During Roll Out and Administration Phase:
- Create user guides and conduct training sessions for program users while assigning SMEs for module training.
- Establish ticketing systems within PMWeb to address user queries.
- Manage configuration of workflows and handle significant changes to processes or reporting.
- Oversee day-to-day software support in collaboration with technical specialists and PMWeb technical teams.
Responsibilities During Documentation of PMWeb Implementation:
- Prepare functional documents throughout the PMWeb implementation, including requirement documents, design specifications, UAT scripts, and user guides.
- Coordinate approvals and reviews of design documentation with stakeholders.
Responsibilities Handling Demand Management Post Implementation:
- Create a demand management approach for new changes and ensure proper documentation of design impacts.
- Maintain communication about changes and weekly progress with stakeholders.
Project Management Responsibilities:
- Own and manage the implementation baseline schedule and adjust accordingly with project developments.
- Produce weekly progress reports and ensure the management team is informed about the PMIS implementation status.
- Enforce the company's implementation methodology, documenting all processes in accordance with standards.
- Manage stakeholder relations across all levels of the organization.
Responsibilities After Current Implementation Project:
- Upon completing the PMWeb implementation, the candidate will be directed towards new projects as a PMIS Functional Lead and Expert.
- Show willingness and flexibility in learning new technologies and adapt skills acquired from various PMIS platforms.
What Required Skills You'll Bring:
- Bachelor’s degree in computer science, IT, or a relevant engineering field.
- 10-15 years of relevant experience in implementing PMWeb projects, managing stakeholders during various phases.
- Strong client-facing abilities and project management skills.
- A commitment to seeing PMWeb implementation through to launch independently and preferably proficiency in Query-Based Report writing.
- Excellent written and verbal communication skills in English; Arabic is a plus.
- Experience in project management and construction management environments, with at least 5 years on relevant programs.
Good to Have Skills (Not a Priority Over Must Have Skills):
- Familiarity with Microsoft Business Analytics tools (Power BI) and experience writing DAX Queries.
- Management experience in handling PMIS Technical specialists and integration scenarios, along with experience in using functional testing tools like POSTMAN and SOAP UI.
What Desired Skills You'll Bring:
- Excellent organizational and interpersonal skills with the ability to communicate effectively through reports.
- Demonstrated ability to foster effective interactions with project personnel and clients.
- A structured and self-starting work mentality with an adaptable stance towards technology learning.
- Ability to conduct independent research to enhance functionality and solve challenges in PMIS products.