About the Role
We are looking for a Policy & Change Management Specialist to strengthen governance and operational effectiveness across the Compliance function. You will drive the end-to-end policy lifecycle, change management, governance reporting and risk oversight, ensuring compliance frameworks remain accurate, consistent and audit-ready across multiple jurisdictions. You will also have the opportunity to leverage AI and automation to modernize governance processes, improve efficiency and strengthen risk oversight, partnering closely with Compliance, Legal, Product and Internal Controls teams.
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What You'll Do:
- Manage the global and local compliance policy lifecycle, including document governance, version control, periodic reviews, approvals and central repository maintenance.
- Drive end-to-end policy and process change management, including impact assessments, stakeholder communications, implementation tracking and adherence to agreed timelines.
- Coordinate governance processes covering attestations, exceptions, deviations and remediation actions, ensuring timely approvals, follow-ups and accurate record keeping.
- Monitor the Compliance Roadmap, country risk ratings and regulatory developments, supporting risk assessments, annual recalibrations and implementation updates.
- Deliver governance reporting, year-end policy assessments and audit or regulatory support, ensuring accurate documentation, evidence management and timely issue resolution.
- Partner with Compliance, Legal, Product, Internal Controls and senior stakeholders to address policy and process queries and strengthen governance frameworks.
- Drive AI-enabled automation and workflow enhancements to improve governance efficiency, reporting accuracy and risk oversight.
What We're Looking For:
- 3–5+ years of experience in compliance policy governance, change management or regulatory program management within financial services.
- Working knowledge of AML/BSA, sanctions compliance and country risk requirements.
- Proven experience managing policy/document governance, change management workflows, approvals, attestations and audit-ready records.
- Experience supporting regulatory examinations, audits or internal control reviews, including evidence coordination and remediation tracking.
- Strong capabilities in governance reporting, stakeholder coordination, documentation and managing multiple priorities across jurisdictions.
- Proficiency in Confluence, document management systems, structured trackers and dashboards.
- Familiarity with AI tools for research, drafting, analysis and workflow automation, with sound judgment in handling confidential information.
- Bachelor's degree or equivalent qualification.
Nice to Haves:
- Experience in the cryptocurrency, digital assets or fintech industry.
- Exposure to regulatory change monitoring, country risk assessments and multi-jurisdictional compliance frameworks.
- Experience implementing AI-driven workflow automation or governance process improvements.
Why This Role Is Attractive
- Shape the future of finance.
- Collaborate with world-class talent in a user-centric global organization with a flat structure.
- Tackle challenging projects in a fast-paced and innovative environment with autonomy.
- Thrive in a results-driven workplace with opportunities for career growth and continuous learning.
- Competitive salary and company benefits.
- Remote-first, work-from-home arrangement (may vary depending on the nature of the role and team).
This organization is committed to being an equal opportunity employer. A diverse workforce is fundamental to their success.
