About the Role:
The Technician is responsible for maintaining and repairing power products, ensuring all services are performed efficiently and correctly. This role requires up-to-date technical knowledge and the ability to fix issues on the first attempt to meet high customer standards for unit uptime and minimize service-related complaints. The Technician is expected to work independently, communicate effectively with team members, and adopt company-standard procedures and tools to ensure tasks are completed thoroughly, adhering to specifications and standards.
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What You Will Do:
General
- Work independently with minimal direction to diagnose and resolve technical issues.
- Share knowledge with peers and guide team members towards technical excellence.
- Perform service checks during maintenance to ensure trouble-free operation and recommend additional necessary jobs.
- Conduct troubleshooting, repair, and replacement of mechanical and electrical components.
- Accommodate new product knowledge and system functions to enhance service.
- Attend to workshop and field jobs proactively to identify and solve potential issues.
- Ensure effective communication with Foreman/Service Advisor/Service Manager regarding required work.
- Adopt best practices from service manuals and wiring diagrams to prevent rework and maintain high attention to detail.
- Utilize the service checklist and workshop manuals to ensure work is completed efficiently and accurately.
Required Skills To Be Successful:
- Technical proficiency in power generators and engines.
- Strong problem-solving abilities and attention to detail.
- Effective communication skills in English, with Arabic being an advantage.
- Valid driver's license and capability to operate service vehicles.
What Qualifies You For The Role:
- Technical education or apprenticeship.
- Technician Diploma in Generators or Marine.
- 5-10 years of experience in servicing marine and power generators.
- Proven technical expertise in independent servicing, repairs, troubleshooting, and diagnosing technical issues.
