Practice Head – Digital Transformation

The Practice Head – Digital Transformation owns the end-to-end P&L, go-to-market strategy, and client relationships for the company's DT practice. The role carries a predominant commercial mandate (~70%) spanning enterprise sales, presales solutioning, and partner/vendor management, balanced by delivery oversight (~30%) to ensure profitable and high-quality execution. The incumbent is expected to establish the company as a trusted DT partner across UAE, Oman, and KSA, driving revenue growth through consultative, solution-led selling while building a scalable, high-performance practice.

Key Responsibilities

• Own and deliver the DT practice revenue, gross margin, and pipeline targets aligned to FY business plans.
• Define and execute the go-to-market (GTM) strategy for DT solutions across priority industries and geographies (UAE, Oman, KSA).
• Lead acquisition of large enterprise and government customers for DT solutions (EIM, ECM, BPM, OCR, RPA, Digital Workflow, Archiving, Compliance).
• Drive penetration into new verticals and expansion within existing customer portfolios; own account planning.
• Hold overall delivery accountability across active DT projects and managed service contracts.
• Lead, coach, and develop the DT practice team (sales, presales, delivery) to build a high-performance culture.

Qualifications

• Bachelor's degree in Business Administration, Computer Science, IT, or related field.
• 17+ years in enterprise software/DT solutions with a strong sales and presales track record.
• Proven success selling EIM, ECM, BPM, RPA, OCR, or digital workflow solutions to enterprise/government accounts.
• 5+ years in a leadership or practice head role managing cross-functional teams.
• Experience in UAE market; GCC exposure preferred.
• Strong commercial acumen — pricing, margin management, deal structuring.