About the Role
Responsible for supporting the sales pipeline through outbound calling, lead qualification, quotation preparation, customer follow-up, product presentations, and CRM management. The role focuses on moving potential customers from initial enquiry to quotation and supporting opportunities until closure, with a clear progression path into a Sales Executive position based on performance.
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Main Duties and Responsibilities
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Prospecting & Lead Qualification
- Conduct outbound calls and follow up on new and existing enquiries to identify potential sales opportunities.
- Understand the customer’s requirement, budget, timeline, and intended use and qualify whether the opportunity should move forward.
- Generate new prospects through approved databases, LinkedIn, email, referrals, and other outreach methods.
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Quotations & Follow-Up
- Prepare and send approved quotations based on customer requirements and company pricing.
- Follow up consistently on all active quotations, answer basic product and commercial questions, and work towards progressing the opportunity to a meeting, demonstration, negotiation, or closure.
- Ensure no active quotation or lead is left without proper follow-up.
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Product Presentations & Customer Meetings
- Conduct product presentations and demonstrations to explain robot features, applications, benefits, and suitable use cases.
- Attend and coordinate online and offline customer meetings, including showroom meetings, video calls, presentations, and client visits when required.
- Schedule demonstrations and meetings and coordinate with sales, technical, logistics, and project teams to ensure customers receive the required information.
- Support customer communication and follow-up until the opportunity is closed or formally lost.
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CRM & Pipeline Management
- Record all calls, customer requirements, quotations, meetings, follow-ups, and opportunity status accurately in the CRM.
- Maintain updated records of active prospects and ensure customer communication and quotation status are properly documented.
Requirements
- Valid UAE Residence Visa or Golden Visa is required.
- Strong communication skills and confidence in making outbound calls and following up with potential customers.
- Comfortable conducting product presentations, demonstrations, and online/offline customer meetings.
- Previous experience in telesales, pre-sales, customer service, inside sales, or business development is preferred.
- Comfortable working with weekly call, quotation, lead-generation, and follow-up targets.
- Good written and spoken English with strong data-entry and CRM skills.
- Able to understand product information and explain it clearly to customers.
- Strong follow-up discipline, organization, and attention to detail.
- Interest in developing a long-term career in B2B sales and business development.
