About the Role
The Pre-Sales Engineer is responsible for advising and coordinating with the Sales team on all technical issues related to account penetration strategies, pre-sales implementations, solution design, and training. This role involves being a technical expert who builds strong relationships with partners and customers, driving the business through multiple technical initiatives.
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Main Duties and Responsibilities
- Act as a subject matter expert in technical/solutions design of the company products/services
- Work with the Sales team to develop and implement specific account penetration strategies and achieve set targets
- Create specific accounts for product(s), service(s), and sales plans pertaining to the company products/services
- Collaborate with the Sales team in qualifying opportunities and providing support on the technical aspects of the sales lifecycle including technical qualification, presentation of solution proposals, high-level designs, and demonstrations
- Run, manage, and drive proof of concepts (POC) and requests for proposals (RFP), closing opportunities from a pre-sales and implementation perspective
- Build strong relationships with partners and customers to support sales objectives
- Lead technical sales calls
- Manage the adoption, integration, and value generation of offered products/services within the customer/partner business and related IT infrastructure
- Complete required pre-sales documentation efficiently and accurately
- Develop content, train, and support partners and customers
- Respond to after-hours support queries during assigned rotations and escalate issues as needed
- Utilize available systems (salesforce.com CRM) for leads, opportunity, and deal registration management for operational efficiency and standardization.
Position Requirements
- Candidates can be considered from outside the UAE.
- The selected candidate can be based in either Dubai or Abu Dhabi.
- Strong networking background, preferably with experience in Cisco, Juniper, or related technologies.
Education
- Bachelor’s degree in Computer Engineering, Computer Science, or a related field.
Experience
- Minimum of 10 years of relevant experience in delivery.
