About the Role / About the Job
The Pre-Sales Engineer is accountable for advising and coordinating with the Sales team on all technical issues related but not limited to account penetration strategies, pre-sales implementations, solution design, and training. The role involves being a technical expert who builds strong relationships with partners and customers while driving the business through multiple technical initiatives.
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Main Duties and Responsibilities
- Act as a subject matter expert in technical/solutions design of the company's products/services
- Work with the Sales team to develop and implement specific account penetration strategies and achieve set targets
- Create specific accounts for product(s), service(s), and sales plans pertaining to the company's products/services
- Collaborate with the Sales team in qualifying opportunities, supporting and advising on the technical aspect of the sales lifecycle including technical qualification, presentation of solution proposals, high-level designs, and demonstrations
- Run, manage and drive proof of concepts (POC) and request for proposals (RFP) and close opportunities from a pre-sales and implementation perspective
- Build sound relationships with partners and customers in support of sales objectives
- Lead technical sales calls
- Manage adoption, integration, and value generation of offered products/services within the customer/partner business and related IT infrastructure
- Complete required pre-sales documentations in a quick and accurate manner
- Develop content, train, and support partners and customers
- Respond to after-hours support queries during assigned rotations and escalate issues if needed
- Put available systems into practice (salesforce.com CRM for leads, opportunity, and deal registration management) for output efficiency and standardization.
Position Requirements
Education
- Bachelor’s degree in Computer Engineering, Computer Science, or any other related field
Experience
- 5+ years of Pre-Sales experience with strong expertise in IBM Software – AI & Automation.
- Regional experience covering Middle East & Levant markets.
- Strong skills in partner enablement, customer presentations, solution sizing, BOQs, and deal support.
- Excellent communication and stakeholder management skills with partners and end customers.
- Open to candidates outside the UAE who are willing to relocate.
