About the Role / About the Job
The Pre-Sales Engineer is accountable for advising and coordinating with the Sales team on all technical issues related but not limited to account penetration strategies, pre-sales implementations, solution design, and training. This role requires a technical expert who can build strong relationships with partners and customers while driving the business through multiple technical initiatives.
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Main Duties and Responsibilities
- Act as a subject matter expert in the technical/solutions design of the company products/services.
- Work with the Sales team to develop and implement specific account penetration strategies and achieve set targets.
- Create specific accounts for product(s), service(s), and sales plans pertaining to the company products/services.
- Collaborate with the Sales team in qualifying opportunities, supporting and advising on the technical aspect of the sales lifecycle including technical qualification, presentation of solution proposals, high-level designs, and demonstrations.
- Run, manage and drive proof of concepts (POC) and requests for proposals (RFP) and close opportunities from a pre-sales and implementation perspective.
- Build sound relationships with partners and customers in support of sales objectives.
- Lead technical sales calls.
- Manage adoption, integration, and value generation of offered products/services within customer/partner businesses and related IT infrastructure.
- Complete required pre-sales documentation in a quick and accurate manner.
- Develop content, train, and support partners and customers.
- Respond to after-hours support queries during assigned rotations and escalate issues if needed.
- Utilize available systems (e.g., salesforce.com CRM) for leads, opportunity, and deal registration management to enhance output efficiency and standardization.
Position Requirements
Education
- Bachelor’s degree in Computer Engineering, Computer Science, or any other related field.
Experience
- At least 3 years of relevant experience.
