About the Role
The Pre-Sales Engineer is accountable for advising and coordinating with the Sales team on all technical issues related to account penetration strategies, pre-sales implementations, solution design, and training. This role requires a technical expert who can build strong relationships with partners and customers while driving the business through multiple technical initiatives.
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Main Duties and Responsibilities
- Act as a subject matter expert in technical/solutions design of Data Center site preparation products/services.
- Work with the Sales team to develop and implement specific account penetration strategies to achieve set targets.
- Create specific accounts for product(s), service(s), and sales plans pertaining to Data Center site preparation products/services.
- Collaborate with the Sales team in qualifying opportunities, supporting and advising on the technical aspects of the sales lifecycle, including technical qualification, presentation of solution proposals, high-level designs, and demonstrations.
- Run, manage, and drive proof of concepts (POC) and requests for proposals (RFP), closing opportunities from a pre-sales perspective.
- Build strong relationships with partners and customers to support sales objectives.
- Lead technical sales calls.
- Complete required pre-sales documentation promptly and accurately.
- Develop content, train, and support partners and customers.
- Respond to after-hours support queries during assigned rotations and escalate issues as necessary.
- Utilize available systems, such as Salesforce.com CRM, for leads, opportunity, and deal registration management to enhance output efficiency and standardization.
- Understand Uptime Institute Tier certification, providing complete data center solutions.
- Understand TIA requirements for Data Center Solutions.
- Demonstrate multitasking abilities and the capacity to work under pressure while meeting deadlines and maintaining a high volume of work.
Position Requirements
- Education: Bachelor’s degree in Computer Engineering, Computer Science, or any other related field.
- Experience: At least 3 years of relevant experience.
