Pre-Sales Engineer

About the Role
The Pre-Sales Engineer is accountable for advising and coordinating with the Sales team on all technical issues related to account penetration strategies, pre-sales implementations, solution design, and training. This role requires a technical expert who can build strong relationships with partners and customers while driving the business through multiple technical initiatives.

Main Duties and Responsibilities

• Act as a subject matter expert in technical/solutions design of Data Center site preparation products/services.
• Work with the Sales team to develop and implement specific account penetration strategies to achieve set targets.
• Create specific accounts for product(s), service(s), and sales plans pertaining to Data Center site preparation products/services.
• Collaborate with the Sales team in qualifying opportunities, supporting and advising on the technical aspects of the sales lifecycle, including technical qualification, presentation of solution proposals, high-level designs, and demonstrations.
• Run, manage, and drive proof of concepts (POC) and requests for proposals (RFP), closing opportunities from a pre-sales perspective.
• Build strong relationships with partners and customers to support sales objectives.
• Lead technical sales calls.
• Complete required pre-sales documentation promptly and accurately.
• Develop content, train, and support partners and customers.
• Respond to after-hours support queries during assigned rotations and escalate issues as necessary.
• Utilize available systems, such as Salesforce.com CRM, for leads, opportunity, and deal registration management to enhance output efficiency and standardization.
• Understand Uptime Institute Tier certification, providing complete data center solutions.
• Understand TIA requirements for Data Center Solutions.
• Demonstrate multitasking abilities and the capacity to work under pressure while meeting deadlines and maintaining a high volume of work.

Position Requirements

• Education: Bachelor’s degree in Computer Engineering, Computer Science, or any other related field.
• Experience: At least 3 years of relevant experience.