About the Role
The Presales Manager is responsible for advising and coordinating with the Sales team on all technical issues and services pertaining to account penetration strategies, presales implementations, and solution design. This role requires a technical expert who can build strong relationships with partners and customers, driving the business through various technical initiatives while leading the department’s daily operations towards achieving set objectives.
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Main Duties and Responsibilities
- Oversee the department’s daily operations and activities, setting objectives and designing a framework for timely implementation.
- Act as a subject matter expert in technical and solutions design for the assigned product portfolio.
- Collaborate with the Sales team to develop and implement specific account penetration strategies.
- Create specific accounts for products, services, and sales plans related to Enterprise products.
- Support the Sales team in qualifying opportunities, advising on the technical aspects of the sales lifecycle, including technical qualification, solution design, presentation of solution proposals, and high-level designs and demonstrations.
- Oversee the financial plan for the team, monitoring costs, controlling expenses, and ensuring the achievement of set targets.
- Manage and drive proof of concepts (POC) and requests for proposals (RFP), closing opportunities from a presales and implementation perspective.
- Build sound relationships with partners and customers in support of sales objectives, engaging personnel and leveraging corporate resources as appropriate.
- Lead technical sales calls.
- Identify and address customers' queries and problems, mapping their requirements to existing solutions.
- Create training content as necessary.
- Prepare and submit periodic reports, reviewing performance with the management team.
Position Requirements
Education
- Bachelor’s degree in Computer Engineering, Computer Science, or any related field.
Experience
- At least 7 years of relevant experience.
