Pre-Sales Solution Architect (Professional Services)

The company is seeking a Pre-Sales Solution Architect to join our Professional Services team in Dubai, United Arab Emirates. This hybrid, full-time role involves serving as a functional and technical expert, consulting with customers on implementing the company solutions based on leading practices to accelerate adoption and drive customer business outcomes.

The ideal candidate will focus on solving customer challenges by providing leadership and support during sales cycles, engaging directly with customers and partners, advocating for customer needs within the company, and driving Expert Services sales by establishing trusted advisor relationships.

Key responsibilities include:

• Understanding clients' overall business to ensure successful implementation of the company technologies.
• Collaborating with various teams to manage and close Expert Services opportunities.
• Engaging with strategic customers and C-Level executives across IT and other business functions.
• Tailoring the company project methodology to meet client needs while maintaining structured processes.
• Ensuring rapid turnaround on deliverables and collaborating with Sales Account Executives during the sales process.

Qualifications include:

• 3+ years of experience working with the company in both pre-sales and delivery capacities.
• Proven career experience in Professional Services with a software OEM.
• Strong relationship-building skills with customers and internal teams.
• Ability to communicate complex business and technical concepts effectively.
• Aspirations to hold either a CMA or CTA certification.

Travel requirements involve up to 50% travel annually based on customer needs and internal meetings. Although specific language requirements were not mentioned, effective communication with various stakeholders is essential.

This position at the company offers the opportunity to be part of a global leader poised to innovate how organizations work, and invites individuals from diverse backgrounds to apply.