The Pre-Sales Solution Engineering organization owns the technical sales of the company solution portfolio, ensuring maximal business value, fit-for-purpose solution design, and adoption roadmap for our customers. You are a customer-facing technologist within the company Solutions Engineering team, with experience in pre-sales or other technical customer-facing roles supporting large enterprise accounts or acquiring new enterprise customers. In this role, you will partner with the sales team to understand customer requirements and provide sales support, prepare and deliver technical presentations and demos, and run proof of concept trials for customers.
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Location
Dubai, UAE
What You'll Do
Specifically, you are expected to:
- Identify and map customer initiatives and business problems to company solutions
- Build relationships and technical champions within customer accounts
- Develop and present customer presentations at every Enterprise Customer’s organization level
- Lead demo and proof-of-concept activities for company prospects and customers
- Demonstrate your expertise of company with your peers through the creation of professional content, including white papers, blog posts, and other knowledge-sharing activities
- Represent and evangelize company externally at Developer, Community, Technology, Cybersecurity, and Industry-focused events with thought leadership and expertise
- Apply in-depth vertical knowledge or domain expertise and advise on best practices
Requirements
- Fluency in English and French (spoken and written). Arabic is desirable
- Previous experience as a Solutions Engineer or other customer-facing technical role with CDN, Security, Networking, or SaaS
- Solid communication, written, and presentation skills
- Ability to work on several projects and activities concurrently
- Highly driven individuals that are curious, team players, and work with a sense of urgency
- Bachelor’s Degree or equivalent in relevant work experience
- The role requires up to 50% travel to attend meetings with prospects or customers, attend conferences and industry events, and collaborate with your company teammates.
Desirable Skills, Knowledge, and Experience
- Fundamental understanding of customer network and/or application architectures
- Understanding of workflows from user to application, including hybrid architectures with Azure, AWS, GCP
- Knowledge or experience of application and/or network security
- Understanding of VPN and remote access challenges
- Experience interacting with senior-level executives to communicate a message of network and security transformation.
