Presales Consulting Manager

About the Role
As an AI Solution Manager, you will provide technical oversight, governance, and strategic direction for AI solutions targeted at enterprise customers throughout the pre-sales lifecycle. This role involves collaboration with AI, Sales, Product, Engineering, and Delivery teams to translate complex customer requirements into scalable, secure, and commercially viable AI solutions, thereby maximizing customer value and driving business growth. You will operate independently to assess and resolve technical requirements and solution questions, minimizing reliance on broader technical teams.

You will act as a senior technical advisor during strategic opportunities, providing guidance to the pre-sales function, intervening in complex cases, ensuring solution quality, and reducing delivery risks. Your contributions will also enhance the company's solution offerings and improve pre-sales capabilities.

Duties & Responsibilities
Solution Strategy & Technical Leadership

• Provide technical oversight and direction for complex and strategic enterprise AI opportunities.
• Serve as a senior technical advisor throughout the pre-sales lifecycle, guiding AI Solution Engineers and intervening in complex cases as needed.
• Review and validate end-to-end AI solution architectures to align customer business objectives with the company's capabilities.
• Review and validate technical approaches balancing innovation, scalability, feasibility, and commercial value.

Technical Discovery & Solution Design

• Supervise and provide oversight of technical discovery workshops to understand customer objectives, operational challenges, technical environments, and success criteria.
• Validate opportunities where AI technologies can deliver measurable value through business process analysis.
• Review solution architectures including AI components, data flows, APIs, integrations, deployment models, and operational considerations for complex cases.

Executive Customer Engagement

• Provide technical oversight and support for technical presentations, demonstrations, workshops, and Proof of Concepts (PoCs) for enterprise customers, engaging in complex or strategic opportunities.
• Guide the presentation of complex AI solutions clearly to executive and technical stakeholders.
• Offer senior technical guidance on architectural, security, and implementation concerns to build customer confidence.

Solution Validation & Governance

• Review and approve solution architectures ensuring technical soundness, scalability, security, compliance, and implementation readiness.
• Validate technical deliverables including solution designs, architecture diagrams, integration documentation, implementation assumptions, effort estimates, and success criteria.
• Ensure proposed solutions align with organizational standards, capabilities, and enterprise architecture principles.
• Proactively identify and mitigate technical risks before solution approval and proposal submission.

Cross-Functional Collaboration

• Align with AI, Sales, Product Management, and Engineering teams to develop customer-centric solutions.
• Collaborate with the Head of AI to align pre-sales technical strategy with overall business objectives.
• Oversee knowledge transfer from pre-sales to implementation teams.
• Provide market insights and customer feedback to Product teams for influencing product roadmaps.

Innovation & Continuous Improvement

• Lead the development of reusable reference architectures, proposal templates, demo environments, technical playbooks, and solution assets.
• Drive improvements to pre-sales methodologies, documentation standards, and solution engineering processes.
• Monitor emerging AI technologies and recommend new capabilities to enhance competitive positioning and customer value.

Pre-Sales Team Leadership & People Management

• Coach AI Solution Engineers and junior pre-sales team members, providing technical guidance.
• Act as the primary technical escalation point for the junior pre-sales team, addressing inquiries independently.
• Review solution designs and deliverables produced by the pre-sales team to ensure quality and consistency.
• Set clear objectives, provide feedback, support development, and manage performance and growth of direct reports.
• Build a technically strong pre-sales team by identifying capability gaps and facilitating knowledge sharing.

Education, Experience & Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, Artificial Intelligence, Information Systems, or a related technical discipline.
• Approximately 8 years of experience in Solution Engineering, Solution Architecture, Technical Consulting, AI Engineering, or Enterprise Technology Consulting.
• Demonstrated hands-on technical capability in understanding and explaining AI and enterprise technology architectures.
• Strong technical judgment and effective guidance on complex inquiries, with the ability to engage broader technical teams when necessary.
• Self-starter with a proactive approach to identifying technical requirements and solutions.
• Expertise in designing enterprise AI solutions for medium to large organizations.
• Strong understanding of Artificial Intelligence, Machine Learning, Generative AI, Large Language Models (LLMs), APIs, cloud services, and enterprise integrations.
• Familiarity with enterprise architecture principles, security frameworks, and solution governance.
• Excellent analytical and problem-solving skills to translate business requirements into technical solutions.
• Strong presentation, communication, and stakeholder management skills.
• Professional proficiency in English and Arabic, both written and spoken.