About the Role
As a key member of the team, you will develop and maintain the backend capabilities of the Reach Platform which includes various messaging channels such as push notifications, SMS, and email. You will work alongside Compliance, Security, Product, Frontend, QA, and third-party providers to ensure efficient message delivery across the company's global sites.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Responsibilities
- Develop the Reach Platform backend and its core capabilities, overseeing architecture design, feature development, performance optimization, reliability, and daily operations for message delivery.
- Build a unified, reliable, efficient, and scalable messaging infrastructure that encompasses multiple sites and business lines including message intake, task scheduling, user routing, and delivery status callbacks.
- Enhance platform reliability through monitoring, alerts, logs, distributed tracing, and service level objectives (SLOs), and optimize the system for high-volume operations.
- Collaborate with various teams to deliver compliant messaging capabilities supporting marketing campaigns, trading alerts, and system notifications while ensuring a stable and secure messaging service worldwide.
Requirements
Essential Qualifications
- Bachelor's degree or above in computer science or a related field with at least five years of backend development experience.
- Strong proficiency in Go or Java, with solid distributed systems design skills and experience in high-concurrency messaging systems.
- Proficiency with Kafka and familiarity with event-driven architectures and consumer lag monitoring.
- Knowledge of Redis caching, rate limiting, and distributed locks.
- Understanding of MySQL schema design, optimization strategies, and slow query remediation.
- Familiarity with gRPC-based microservices and Kubernetes deployments with horizontal pod autoscaling (HPA).
- Strong technical design skills and a proactive approach to incident response, with a sense of ownership and responsibility.
- Proficient in using AI coding tools for coding and debugging to enhance development efficiency.
- Work location: Kuala Lumpur, Malaysia, or Abu Dhabi, United Arab Emirates.
Preferred Qualifications
- Experience in developing SMS, email, or push notification systems and large-scale delivery management.
- Familiarity with major messaging/services such as Firebase Cloud Messaging (FCM) and Amazon Simple Email Service (SES).
- Experience deploying AI capabilities in production, including analytics and anomaly detection.
Why Join Us
At the company, we are committed to fostering a supportive and enriching work environment. Our benefits include:
- Study Growth Fund: Comprehensive support for your professional development and continuous learning.
- Internal Events: Regular team-building activities, workshops, and events that promote collaboration and innovation.
- Global Collaboration: Work with a diverse, international team.
- Career Advancement: Opportunities for growth within a rapidly expanding global company.
- Internal Mobility: Support for long-term development with internal job opportunities to help build your career path.
