The company powers economies and empowers people in over 200 countries and territories worldwide. We are committed to building a sustainable economy where everyone can prosper. Our technology and innovation, partnerships, and networks help deliver a unique set of products and services that allow individuals, businesses, and governments to realize their greatest potential.
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The Principal Consultant and Client Partner is a senior leadership role that integrates strategic consulting, business development, and delivery oversight. This position is responsible for owning client relationships end-to-end, driving revenue growth, and ensuring successful execution of engagements. The Client Partner acts as a trusted advisor to clients and takes a leading role in shaping impactful solutions across various industries.
Key Responsibilities:
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Sales & Business Development:
- Develop and execute account-level sales strategies with direct revenue accountability.
- Drive pipeline generation, lead proposal development, and close complex deals.
- Build and monetize senior client relationships through thought leadership.
- Serve as the face of the company Services to senior stakeholders, including C-suite executives.
- Partner with product and platform teams to align client needs with the company’s innovation roadmap.
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Consulting & Strategy Leadership:
- Oversee complex client engagements, applying structured problem-solving and strategic thinking.
- Translate client objectives into actionable strategies and data-driven solutions.
- Guide teams in developing high-impact recommendations using the company’s proprietary data and platforms.
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Delivery Oversight & Client Success:
- Ensure quality, timeliness, and client satisfaction in consulting engagements.
- Act as the escalation point for delivery challenges and proactively manage risks.
- Collaborate with delivery leads and project teams for seamless execution.
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Team Leadership & Collaboration:
- Build, coach, and lead high-performing teams.
- Foster a collaborative and inclusive environment across functions.
- Promote a culture of innovation and continuous improvement.
Qualifications & Experience:
- 12+ years of experience in top-tier strategy consulting firms, and strategic account management.
- Proven track record of managing large accounts and delivering complex transformation programs.
- Strong commercial acumen and negotiation skills, with experience in large deal structuring.
- Experience in financial services or payments industry preferred.
- Advanced proficiency in Word, Excel, PowerPoint, and AI tools.
Preferred Skills:
- MBA or Master’s degree.
- Experience leading senior client relationships and managing cross-functional teams.
- Strong communication and influencing skills, with the ability to present to senior audiences.
- Strategic planning experience.
Corporate Security Responsibility:
All activities involving access to the company assets come with inherent risks. Therefore, it is expected that every person working for, or on behalf of, the company adheres to security policies and practices, ensures the confidentiality of accessed information, reports security violations, and completes mandatory security training as per the company’s guidelines.
