About the Role
Join a forward-thinking team where you will be at the forefront of AI-driven customer success. As a Deployment Strategist, you will serve as a customer-facing advisor, defining AI strategies and shaping solutions that drive measurable adoption for enterprise clients. You'll be part of a dedicated delivery team, translating complex business challenges into agentic AI deployments, ensuring that customers receive not just deployment but significant, scalable value from the solutions you build.
Engagements are typically 12 weeks or less and can involve one strategic account or multiple customers at once. Your role will ensure that customers realize lasting value from the AI solutions implemented, contributing to the company's mission of transforming the way businesses operate in an agentic world.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Key Responsibilities
- Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle—Identify → Commit → Deploy → Consume—owning outcomes at every stage.
- AI Strategy & Architecture: Define the customer's Agentic AI strategy and roadmap; facilitate design workshops and architect solutions that incorporate responsible AI governance from the start.
- Deployment Oversight & Program Management: Manage timelines, stakeholder communications, risk escalation, and progress reporting, ensuring operational excellence within your delivery team.
- Adoption & Consumption: Own metrics for adoption, consumption, and expansion within your scope, identifying and addressing blockers early to drive value realization.
- Delivery Team Coordination: Collaborate with Forward Deployed Engineers to ensure strategy is aligned with technical execution, keeping the team focused and on track.
- AI-Supported Development: Develop customer solutions utilizing leading-edge AI tools, such as Cursor and Claude.
- Customer Stakeholder Management: Act as the primary point of contact, building trust with stakeholders and presenting business value in proposals and conclusions.
- AI Readiness: Assess customer readiness for AI adoption and guide change management to maximize the benefits of intelligent agents.
- Product Feedback Loop: Gather field insights and translate them into actionable feedback that influences the roadmap of the company's Agentic AI platform.
Required Qualifications
- 4+ years of experience in strategic solutioning, technical advisory, or delivery leadership; 6-10 years for Senior levels.
- A degree in Computer Science or a related field.
- Prior customer-facing delivery experience is essential (consulting, professional services, or technical advisory).
- Strong understanding of the company's platform and ecosystem, including Agentic AI capabilities and Data Cloud.
- Proficient in one or more programming languages: Python, JavaScript, Java, or Apex.
- Proven ability to lead complex, ambiguous engagements from discovery to tangible outcomes.
- Experience in leading AI/LLM solution design, including agentic AI strategy and responsible AI practices.
- Strong project management skills with the ability to manage multiple workstreams in uncertain environments.
- Willingness to travel to customer sites as necessary.
- Business-level proficiency in Italian and English.
Preferred Experience
- Familiarity with the company's Data Cloud, Agentforce platform, and CRM (Sales, Service, Marketing).
- Experience in designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare).
- Company platform certifications (e.g., Data Cloud Consultant, Agentforce Specialist) or similar certifications from other platforms like Microsoft or Oracle.
- Background in change management, organizational design, or enterprise transformation.
- Knowledge of AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks.
- A proactive mindset with a strong bias for action, comfortable working in fast-paced, unstructured environments.
Unleash Your Potential
Upon joining the company, you will have limitless opportunities. Our benefits and resources are designed to help you achieve balance and perform at your best. You’ll leverage AI agents to enhance your impact and deliver exceptional customer experiences across various organizations. Join us in shaping the future and redefining possibilities for yourself, AI, and the world.
Accommodations
If you require reasonable accommodations during the application or recruitment process, please submit your request via the Accommodations Request Form.
Posting Statement
The company is an equal opportunity employer, committed to creating a diverse, inclusive workplace. All employment decisions are based on merit, competence, and qualifications, without discrimination based on race, religion, color, national origin, sex, sexual orientation, gender expression or identity, age, disability, or any other classifications protected by law.
