The company, a leader in AI-powered cloud and digital infrastructure, is driving transformative technology solutions globally. Leveraging advanced resources and partnerships, the company empowers clients to harness sovereign AI infrastructure, especially in sectors with stringent regulatory needs. With a mission to redefine digital transformation, we combine sovereign capabilities with scalable, high-performance compute infrastructure, positioning ourselves at the forefront of AI innovation in the Middle East and beyond.
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We are seeking a highly skilled Principal Engineer – HPC Operations to oversee the daily operations and support of high-performance computing clusters designed to power large-scale AI and ML workloads. This role ensures stable, secure, and high-performing infrastructure leveraging technologies such as Slurm, Kubernetes, and modern MLOps platforms. The ideal candidate will bring deep technical expertise in HPC and a strong operational mindset to drive continuous improvement and automation across globally distributed environments. Responsibilities will extend to collaborating with multidisciplinary teams, leading complex projects, implementing cutting-edge technologies, and providing mentorship to operations engineers.
Key Responsibilities:
- Oversee the daily operational management of HPC infrastructure, including compute, storage, networking, and scheduler components (e.g., Slurm, Kubernetes).
- Drive efforts to optimize the efficiency and performance of HPC systems, ensuring maximum resource utilization and minimizing downtime.
- Serve as the primary technical contact for planned HPC deployments.
- Serve as the primary technical escalation point for L2 support teams, ensuring rapid and effective resolution of incidents and service requests.
- Continuously monitor system health, performance, and resource utilization using advanced monitoring tools (e.g., Prometheus, Grafana, DCGM).
- Manage user environments for AI/ML workloads, including container orchestration (e.g., Docker, Kubernetes) and workflow tools (e.g., MLflow, Kubeflow).
- Define and enforce job scheduling policies, priorities, and partitions within Slurm and/or Kubernetes environments.
- Lead root cause analysis (RCA) of operational issues, contributing to post-mortem documentation and driving continuous improvement initiatives.
- Provide mentorship and technical guidance to junior engineers, fostering skills development and knowledge sharing across teams.
- Participate in on-call rotation as necessary.
- Ensure adherence to security and operational policies, assisting in audits and maintaining documentation for change and incident management processes.
Required Skills / Qualifications:
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field.
- Minimum of 8 years of experience in HPC operations, systems engineering, or DevOps roles, with at least 2 years in a leadership or ownership capacity.
- Advanced expertise in configuring, optimizing, and maintaining complex HPC environments, including hardware, software, and storage systems.
- Hands-on experience managing Slurm clusters and/or Kubernetes-based environments for AI/ML workloads.
- In-depth knowledge of GPU resource management, workload schedulers, and performance tuning for AI/ML workloads.
- Proficiency with monitoring and observability frameworks such as Prometheus, Grafana, and DCGM.
- Strong scripting and automation skills, including Python, Bash, Ansible, and Terraform.
- Solid understanding of Linux (RHEL/CentOS/Ubuntu), networking technologies (RDMA, InfiniBand, RoCE), and storage solutions (NFS, Lustre, Ceph).
