Customer Success Services (CSS) is an organization providing tailored mission-critical support services for the full Oracle Product Stack. CSS understands customer needs, helping them to increase availability, improve performance, mitigate risk, and save costs. We are looking for Engineers skilled in Middleware technologies, focusing on SOA-related products and architectures.
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Selected engineers will be responsible for providing consultancy, working with customers, translating ideas and concepts into implementable designs, and providing technical solutions aligned with Oracle standards. They will also participate in maintaining and supporting customers' eBusiness Suite applications and Fusion SaaS, implementing and running PaaS solutions such as Oracle Integration Cloud/SOA and integration to Oracle SaaS products. Experience in Oracle EBS integrations using the SOA suite is preferred.
Location: Riyadh, Saudi Arabia
Work Conditions:
- Availability to travel and work onsite at customers for at least 50% of the time
- Availability to work 24x7
Requirements:
- University Degree
- 8+ years of relevant experience
- Excellent communication and technical documentation writing skills
- Development background will be valued
- Experience with any Cloud platform will be valued
- Fluent in English (other languages are a plus)
Responsibilities:
- Develop and manage the technical relationship with designated accounts to maximize CSS value
- Engage directly in architectural tasks and collaborate with colleagues to implement best practices
- Address performance challenges, security issues, and other technical concerns proactively
- Identify required/recommended actions on customer systems based on knowledge and experience
This position offers a competitive salary with exciting benefits, flexible and remote working, learning and development opportunities, and a supportive work environment.
