Customer Success Services (CSS) is an organization providing tailored mission-critical support services for the full Oracle Product Stack. CSS understands customers' needs and helps them increase availability, improve performance, mitigate risk, and save costs. We are looking for engineers skilled in Middleware technologies, primarily SOA related products and architectures. The selected engineers will be responsible for providing consultancy, working with customers, translating ideas into implementable designs, and providing technical solutions aligned with Oracle standards. They will also maintain and support customers' eBusiness Suite applications and Fusion SAAS, either on-site or remotely, while implementing and running PaaS solutions such as Oracle Integration Cloud/SOA and integration to Oracle SaaS products.
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Location
Doha, Qatar / Dubai, United Arab Emirates
Work Conditions
- Regular Employee
- Travel and work onsite at customers a minimum of 50%
- Availability to work 24x7
Requirements
- University Degree
- At least 8 years of experience
- Development background will be valued
- Experience with any Cloud platform will be an advantage
- Fluent English (other languages are a plus)
Responsibilities
- Engage in installation, configuration, patching, administration, monitoring, troubleshooting
- Design solutions and architectures using SOA, OSB, and BPM based technologies
- Collaborate with other engineers to implement best practices
- Detect and address technical concerns proactively
- Act as the technical primary point of contact for Oracle Support
- Ensure customer satisfaction through quality delivery and added value
Ideal Candidate
- Strong communication and organizational skills
- Excellent problem-solving and analytical skills
- Ability to understand customer requirements and design appropriate architecture
- Capacity to support presales team and identify opportunities for sales of Oracle products
This position offers a competitive salary with exciting benefits, flexible working options, and opportunities for career advancement within a diverse and inclusive culture.
