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Principal ServiceNow Solution Architect

Unlock employer Riyadh, Saudi Arabia Posted: 28 Jan 2026

Financial

  • Estimate: $120k - $150k*
  • Zero income tax location

Accessibility

  • Hybrid
  • Relocation Support
  • Visa Provided

Requirements

  • Experience: Senior
  • English: Fluent
  • Arabic: Fluent

Position

We are seeking a highly experienced Principal ServiceNow Solution Architect to lead enterprise-level transformations and deliver world-class digital solutions. This role requires deep technical expertise, strategic insight, and strong client engagement skills. The ideal candidate holds a ServiceNow Certified Technical Architect (CTA) certification, multiple Certified Implementation Specialist (CIS) credentials, and fluency in Arabic and English.

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Key Responsibilities

  • Lead the solution architecture and design for large-scale ServiceNow implementations across ITSM, ITAM, HRSD, CSM, and other modules.
  • Collaborate with business leaders and technical teams to translate strategic objectives into effective ServiceNow solutions.
  • Define architecture roadmaps, governance standards, and best practices for scalable platform performance.
  • Oversee end-to-end solution delivery, ensuring quality, alignment, and business value.
  • Mentor and guide technical teams and architects to continuously elevate delivery standards.
  • Partner with stakeholders to identify opportunities for automation and process optimization across the enterprise.
  • Stay current with ServiceNow releases and innovations to proactively drive platform advancements.

Requirements

  • ServiceNow Certified Technical Architect (CTA) certification (mandatory).
  • Multiple ServiceNow Certified Implementation Specialist (CIS) certifications (e.g., ITSM, HRSD, CSM, ITAM, SPM).
  • Proven experience leading ServiceNow solution architecture for enterprise clients.
  • 10+ years of ServiceNow experience, including multiple full lifecycle implementations.
  • Strong understanding of integration frameworks, data modeling, and security best practices.
  • Fluent in Arabic and English, with excellent communication and presentation skills.
  • Based in or willing to relocate to Saudi Arabia.

Preferred Experience

  • Experience in large-scale digital transformation programs in the Middle East.
  • Familiarity with ITIL, Agile, and DevOps methodologies.
  • Strong leadership skills with the ability to influence and engage at executive levels.

Employment Type
Regular

Position Type
Professional

Travel Required
Some travel may be required based on business demand.

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