About the Role
We are seeking a Principal - Strategic Accounts to build and grow the company's most important customer relationships. You will work closely with account teams, customer leaders, and the company's technical teams to understand business priorities, identify transformational applications of AI, and shape engagements that deliver measurable results.
Your focus will be on developing commercial opportunities and relationships: qualifying opportunities, building the business case, coordinating discovery and scoping, and guiding engagements through commercial agreement into deployment. As customers see results, you will help identify where the company can deepen its impact.
This role combines strategic problem-solving, customer partnership, and commercial ownership. Success means shaping high-impact customer engagements, building trusted customer relationships, and growing those relationships through demonstrated value.
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In this role you will:
- Build relationships with senior enterprise leaders, understanding their priorities, operating constraints, and opportunities for frontier AI deployment
- Partner with account teams to understand customer context and develop opportunities introduced to the company
- Lead qualification and discovery, bringing in technical and deployment colleagues to assess feasibility and define scope
- Lead the commercial process with customers, working with legal, finance, and deployment teams, ensuring expectations and commitments are clear
- Bring customer insights back into the company's approach to qualification, engagement design, and account development
You may thrive in this role if you:
- Take ownership in ambiguous environments, moving comfortably between long-term account development and the detail needed to advance an engagement
- Can turn customer ambition into a clear problem, a credible scope, and an actionable next step
- Have shaped and delivered complex customer engagements, bringing together senior stakeholders, technical teams, and commercial considerations
- Build trust with customers by understanding their business, exercising sound judgment, and following through on commitments
- Communicate clearly with senior executives and coordinate effectively across teams with different priorities
- Bring a rigorous quantitative foundation through education or professional experience
