About the Role
In this role, you will engage directly with executives and lead transformative digital advisory engagements, utilizing your expertise to shape the strategic direction of customer projects. You will facilitate workshops, produce high-quality deliverables, and collaborate closely with sales and customer success teams to drive account strategies. Your insights will contribute to creating innovative best practices and improving existing methodologies while ensuring a significant impact on customer success.
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What You Get to Do
Customer Advisory
- Engage executives to determine and manage custom industry-aligned digital transformation advisory engagements at select customers, applying the company methodologies.
- Lead discovery workshops with prospective and existing customer leadership and their teams to understand goals and challenges.
- Document and present insights and recommended solutions to meet customer goals.
- Create high-quality deliverables that communicate strategic agreement, present multi-year roadmaps, and document the full business case to justify action.
- Communicate and advise in one-on-one and group environments.
Sales and Customer Success Advisory
- Work with sales and customer success to help determine account plans and sales strategy for accounts in the region.
- Provide expertise to help assess and prioritize accounts and strategies.
- Provide full lifecycle business outcome and value realization advice.
- Identify and lead the creation of new intellectual property (best practices, white papers, workshops, etc.).
- Improve current methods and frameworks.
- Work with and enable the company teams on a business consulting approach to sales.
Qualifications
To be successful in this role, you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- 10+ years of relevant experience as a management consultant with exposure to cloud technologies or as a customer-facing strategy manager with a technology vendor.
- Executive/leadership experience working on digital transformation projects or enterprise software deployments preferred.
- Experience in a major industry (such as Financial Services, Telecommunications, Manufacturing, Retail, etc.) is preferred.
- Experience developing C-Level relationships with the ability to simplify and communicate complex topics to an audience.
- Experience with public speaking, meeting facilitation, and whiteboarding.
- Deep customer connections in regions.
- High level of executive presence with a humble demeanor.
- Analytical and financial experience.
- Enjoyment working in a collaborative environment.
- Ability to travel up to 40% of the time.
- Fluent in Arabic and English.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in-office) are categories assigned to employees depending on the nature of their work and their assigned work location. To determine eligibility for a work persona, the company may confirm the distance between your primary residence and the closest office using a third-party service.
Equal Opportunity Employer
The company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use the online application and need an alternative method to apply, please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), the company may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon obtaining any export license or other approval that may be required by relevant export control authorities.
Employee Type: Regular
Region: EMEA - Europe, Middle East and Africa
Work Persona: Flexible
