About the Role
In this dynamic position, you will take ownership of product planning and iteration specifically focused on payment channel integration and infrastructure capabilities. Your responsibilities will encompass managing integrations with banks, payment gateways, and settlement systems while ensuring system reliability and efficiency across various payment methods and regions. You will play a vital role in fostering collaboration with engineering teams and external partners to create a seamless environment that prioritizes user experience and operational excellence.
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Responsibilities
- Own the product planning and iteration of payment channel integration and infrastructure capabilities, including bank integrations, payment gateways, settlement systems, and internal service frameworks.
- Design and optimize scalable integration solutions to support multiple payment methods, regions, and partner institutions.
- Collaborate with engineering teams to build stable, reusable, and extensible infrastructure services that improve integration efficiency and system reliability.
- Coordinate with external partners such as banks, payment service providers, and vendors to manage integration requirements, testing, launch, and ongoing optimization.
- Monitor core infrastructure and channel performance metrics, including transaction success rate, latency, system availability, and reconciliation accuracy.
- Analyze integration failures and operational issues (e.g., API errors, settlement mismatches, callback failures, connectivity issues) and drive root-cause resolution.
- Define operational processes and contingency mechanisms for channel incidents, failover strategies, and system degradation scenarios.
- Work closely with compliance, operations, risk control, and customer support teams to ensure infrastructure solutions align with business and regulatory requirements.
Requirements
- 3+ years of experience in payment, fintech, infrastructure, or platform product management.
- Familiar with payment channel integration processes, API design principles, and distributed system architecture concepts.
- Understanding of payment lifecycle concepts such as authorization, clearing, settlement, reconciliation, and transaction routing.
- Strong analytical and problem-solving skills, with the ability to identify system bottlenecks and drive technical optimization initiatives.
- Ability to communicate effectively with both technical and non-technical stakeholders, and independently drive cross-functional projects.
- Strong ownership mindset with experience managing complex system integrations and infrastructure-related initiatives.
Preferred Qualifications
- Experience with banking integrations, payment gateways, or acquiring systems.
- Experience in cryptocurrency exchanges, cross-border payments, or fintech infrastructure.
- Familiarity with service reliability, monitoring systems, or transaction routing strategies.
- Basic understanding of risk control, compliance, and operational processes in payment systems.
Why Join Us
At the company, we are committed to fostering a supportive and enriching work environment. Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
