Private Banking Business Analyst

About the Role
We are currently seeking a Private Banking Business Analyst for our operations in Qatar. This role is geared towards individuals with substantial experience in Private Banking and Wealth Management, aiming to drive growth through analysis and implementation of strategic initiatives.

Education & Experience Requirements

• Bachelor’s degree from a recognized university, preferably in Banking, Finance, Economics, Business Administration, Information Technology, Accounting, or a related field.
• At least 7 years of relevant experience in Private Banking, Wealth Management, Investments, Business Analysis, Product Management, Banking Transformation, or related domains, ideally within a highly rated international bank.
• Proven experience in business requirements gathering, stakeholder management, client analytics, wealth management initiatives, and digital transformation projects within the banking sector.

Required Special Skills

• Excellent oral and written communication skills in English, including report writing.
• Strong interpersonal and presentation skills.
• In-depth understanding of relevant laws, regulations, and practices.
• Ability to make decisions and follow through with initiatives.
• Personal integrity and self-management.
• Strong planning, organizing, and analytical abilities.
• Results-oriented mindset.
• Proficient in business analysis, requirements gathering (BRS/BRDs), user stories, process modeling, and stakeholder management.
• Strong understanding of Private Banking, Wealth Management, Investment Products, Portfolio Advisory, and Digital Wealth capabilities.
• Experience in data analysis, reporting, business performance measurement, and translating business needs into practical solutions and recommendations.

Essential Duties & Responsibilities
A. Shareholder & Financial

• Support the delivery of Private Banking growth objectives by analyzing AUM, investment penetration, client acquisition, and revenue opportunities.
• Develop analytical insights, reports, and dashboards to aid management decision-making and performance monitoring.
• Recommend process improvements, business opportunities, and operational efficiencies to enhance business growth and value creation.
• Implement KPIs and best practices for the Business Analyst role.
• Promote cost consciousness and efficiency to minimize costs and optimize benefits for the bank.
• Operate within the limits of the powers delegated to the incumbent.
• Demonstrate a clear understanding of key factors influencing the bank's financial and non-financial performance.

B. Customer (Internal & External)

• Engage with business stakeholders to gather, analyze, and document requirements for Private Banking, Wealth Management, and Digital Wealth initiatives.
• Collaborate with Relationship Managers, Product, Investment, Operations, and Technology teams to support the implementation of business and transformation initiatives.
• Analyze client journeys to support customer experience improvements by identifying service gaps and recommending process and digital enhancements.
• Assist customers with queries regarding the bank’s products and seek solutions to their requests.
• Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments to improve turnaround times.
• Build and maintain effective relationships with related departments to align with the Group’s objectives.
• Provide timely and accurate data to internal and external auditors, Compliance, Financial Control, and Risk as required.

C. Internal (Processes, Products, Regulatory)

• Analyze, document, and optimize Private Banking business processes, client journeys, and operating procedures to enhance operational efficiency.
• Gather, validate, and manage business requirements for new products, advisory capabilities, digital wealth platforms, and process enhancement initiatives.
• Ensure compliance of all business requirements (BRS/BRD) and operational processes with applicable regulations, internal policies, and governance standards.
• Contribute to the implementation of Private Banking transformation initiatives by collaborating with various stakeholders.

D. Learning & Knowledge

• Maintain a strong understanding of Private Banking, Wealth Management, Investment Products, Digital Wealth capabilities, and Business Analysis methodologies to effectively support initiatives.
• Continuously enhance knowledge of industry trends, market developments, and regulatory requirements relevant to Private Banking and Wealth Management.
• Foster knowledge sharing and best-practice adoption through collaboration with various stakeholders.
• Proactively identify personal professional development opportunities and engage in relevant activities.
• Stay current with developments within the professional field.

E. Legal, Regulatory, and Risk Framework Responsibilities

• Comply with all applicable legal, regulatory, and internal compliance requirements, including Group Compliance Policies and Procedures.
• Understand and effectively perform your role under the Three Lines of Defence principle to identify, measure, monitor, manage, and report risks.
• Support the framework of RCSA, KRI, Incident reporting and remediation according to Operational Risk Management requirements.
• Maintain the appropriate knowledge to ensure full qualification to undertake the role.
• Complete mandatory training provided by the bank and maintain the required levels of competence.
• Attend mandatory internal and external seminars as instructed by the bank.

F. Other

• Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
• Maintain confidentiality concerning customer and internal bank information obtained during business activities, sharing only with relevant senior management and regulatory bodies.
• Uphold high professional standards to reinforce the bank's reputation and market leadership position.
• Perform all other ad hoc duties as assigned by management.

Joining Time Frame

• 2 weeks (maximum 1 month) for onboarding.