The Process Quality Engineer (PQE) plays a critical role in elevating both process and product quality by driving defect reduction across repair operations. This position demands close collaboration with team members to embed quality principles throughout every stage of the repair process. The PQE will lead and manage the Rotor Quality Inspectors, providing day-to-day direction, coaching, workload prioritization, and oversight of inspection activities to ensure compliance and operational excellence.
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Key Responsibilities
- Operationalize and sustain quality metrics including Web CRT compliance, RCA/RCI cycle, and CoPQ tracking to ensure consistent quality standards are met.
- Promote and sustain a culture of "zero exceptions" in quality, ensuring operations comply with regulatory and non-regulatory standards through regular engagement with shop floor operators.
- Assist the operations team in operationalizing and ensuring adherence to QMS procedures specific to Rotor repair operations.
- Lead projects aimed at reducing defects and work collaboratively with EHS and Engineering teams to promptly address and resolve shop floor quality issues.
- Facilitate on-time delivery by eliminating rework loops caused by quality issues affecting First Pass Yield (FPY).
- Champion quality initiatives and projects focused on reducing the Cost of Poor Quality (CoPQ) within the repair cell.
- Promote and implement 5S Lean initiatives to enhance efficiency and organization within the repair cell.
- Conduct assigned audits and develop effective Corrective and Preventive Actions (CAPA) plans to address identified issues.
- Support training activities for new employees or during job changes in compliance with the GEMTEC training verification process.
- Own all aspects of quality including both quality assurance and quality control, product and service quality, manufacturing process conformance, and incoming goods inspection.
- Lead QA/QC activities for the Rotor repair line and manage daily direction to Rotor Quality Inspectors.
- Drive standardization of inspection practices, support inspector capability development, and ensure adequate coverage to meet production and quality objectives.
Required Qualifications
- Bachelor’s degree in engineering from an accredited university or college
- Minimum 5 years in manufacturing/operations/quality environment
- Experience in process quality or QA/QC
- Active listening skills and effective English communication
Eligibility Requirement
- Applicants must have the legal right to work in KSA without company sponsorship or time restrictions
Desired Characteristics
- Master’s degree in Industrial, Mechanical or a related technical field preferred
- Strong proficiency in Microsoft Office applications
- Willingness to work in challenging environments
- Prior experience with Lean Manufacturing preferred
- Minimum of 2 years of experience in quality management systems and ISO 9001 requirements
- Commitment to achieving project goals and ensuring customer satisfaction
- Team player with effective cross-functional communication abilities
- Six Sigma training preferred
