About the Role
The Procurement Manager will be responsible for managing and optimizing procurement activities across IT products, hardware, software, licenses, cloud services, professional services, infrastructure, networking, cybersecurity, and other business requirements. This role involves leading supplier sourcing, commercial negotiations, purchase orders, contract management, and supplier performance while ensuring competitive pricing, quality, availability, compliance, and timely delivery.
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The position requires close collaboration with Sales, Presales, Solution Architects, PMO, Delivery, Finance, Legal, and OEM/technology partners to support project requirements and ensure procurement activities align with customer commitments, project timelines, and company’s commercial objectives.
Duties & Responsibilities
1. Strategic Procurement & Sourcing
- Develop and implement procurement strategies aligned with business and project requirements.
- Manage sourcing and procurement of IT hardware, software, licenses, cloud services, networking, cybersecurity, infrastructure, and professional services.
- Identify and evaluate new suppliers, distributors, OEMs, principals, and service providers.
- Maintain a competitive and reliable supplier base across key technology categories.
- Conduct RFQs/RFPs and commercial evaluations to achieve competitive pricing and favorable terms.
- Develop alternative sourcing options to reduce supply and commercial risks.
2. Commercial Negotiation & Cost Optimization
- Lead commercial negotiations with suppliers and technology partners on pricing, payment terms, credit facilities, warranties, delivery, and contractual terms.
- Negotiate volume discounts, project pricing, rebates, and other commercial benefits.
- Analyze quotations and ensure the best overall commercial value.
- Identify opportunities for cost savings without compromising quality or customer commitments.
- Support Sales and Presales teams in developing commercially viable customer proposals.
3. Project & Solution Procurement
- Collaborate closely with Sales, Presales, and Solution Architects to understand customer requirements, BoQs, and project specifications.
- Source products and services in line with approved BoQs, specifications, and project timelines.
- Validate supplier quotations against technical requirements and commercial proposals.
- Coordinate procurement activities for customer projects from quotation through delivery.
- Ensure critical project materials, licenses, and services are available within agreed timelines.
- Support urgent and complex customer requirements while maintaining procurement controls.
4. Supplier & Partner Management
- Build and maintain strong relationships with OEMs, distributors, principals, and strategic suppliers.
- Monitor supplier performance covering pricing, quality, delivery, responsiveness, and service levels.
- Conduct regular supplier reviews and address performance issues.
- Manage supplier escalations and coordinate the resolution of delivery, quality, and commercial issues.
- Support the development of strategic partnerships with key technology vendors.
5. Purchase & Contract Management
- Review and process purchase requisitions, quotations, purchase orders, and supplier contracts.
- Ensure procurement activities comply with approved policies, authorization limits, and commercial procedures.
- Coordinate with Legal on supplier agreements, contractual terms, and risk areas.
- Track purchase orders, deliveries, backorders, warranties, and outstanding commitments.
- Maintain accurate procurement records and documentation.
6. Inventory & Delivery Coordination
- Coordinate with Logistics, Warehouse, Finance, and Project teams to ensure timely delivery of procured items.
- Monitor stock availability and lead times for critical products.
- Support inventory planning for commonly required IT products and project materials.
- Identify potential supply-chain risks and proactively develop mitigation plans.
7. Governance, Reporting & Compliance
- Ensure transparency and compliance throughout the procurement lifecycle.
- Maintain procurement data, supplier records, and pricing information.
- Prepare regular reports covering procurement spend, savings, supplier performance, and outstanding orders.
- Monitor market trends, technology pricing, and supply-chain developments.
- Support internal and external audits by maintaining appropriate procurement documentation.
Qualifications
Education
- Bachelor’s degree in Supply Chain Management, Procurement, Business Administration, Finance, or related field.
- Master’s degree / MBA or relevant professional procurement qualification such as CIPS is preferred.
Experience
- 7+ years of procurement experience, preferably within IT, technology, systems integration, or a similar environment.
- 10+ years with experience managing strategic IT procurement, OEMs, distributors, and large project requirements is preferred.
Skills & Abilities
- Strong negotiation and commercial skills
- IT procurement and sourcing knowledge
- Supplier and contract management
- RFQ/RFP/RFI management
- Strong understanding of IT hardware, software, and services
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management
- ERP/procurement system experience
- Strong Excel and reporting skills
- Experience with technology OEMs/principals and distributors
- Experience in systems integration / IT services procurement
- Knowledge of cloud, cybersecurity, networking, and infrastructure procurement
- Experience managing strategic supplier agreements and project-based procurement
- Strong understanding of UAE/GCC supplier markets
Compliance with policies and procedures based on the ISO standards adopted by the organization.
Department: Procurement
