About the Role
Are you ready to lead complex cargo technology delivery that powers seamless digital experiences and critical commercial operations? This role is central to end-to-end delivery across our Cargo Digital & Technology portfolio. It ensures customer-facing, commercial, and operational cargo capabilities are delivered with quality, pace, and resilience.
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Working closely with Product Managers, cargo business teams, UX, Architecture, and Engineering, the role turns business priorities and high-level designs into executable delivery plans. A core part of the role is driving delivery across web, mobile, Software as a Service (SaaS) platforms, APIs, integrations, and enterprise systems. You will lead Agile delivery across multidisciplinary squads, coordinating backlogs, milestones, dependencies, testing, releases, and production stabilization.
Success in this role depends on keeping teams aligned while maintaining strong delivery predictability, quality, and operational readiness. With responsibility for cargo digital channels, booking and servicing, Track & Trace, cargo management, pricing, and revenue platforms, this position supports consistent customer journeys across every touchpoint. It also manages critical integrations with internal airline systems, external partners, SaaS vendors, and System Integrators.
The position calls for strong technical depth across high-level design to low-level design, APIs, microservices, integration architecture, and release planning. In addition, the role drives practical adoption of AI-enabled delivery practices while maintaining robust engineering, cybersecurity, and governance standards. This is an opportunity to shape one of the most ambitious cargo technology ecosystems in aviation and directly influence how our digital cargo products scale, perform, and evolve.
About You
Degree qualified, you will demonstrate a minimum of 8 years of experience in technology delivery, product delivery, software engineering, or technical program and project delivery. You are expected to possess a recognized Agile, project delivery, or product certification such as SAFe Agilist, Project Management Professional (PMP), Scrum Master, or Product Owner.
You will bring strong experience delivering customer-facing web and mobile products, enterprise SaaS platforms, API-led integrations, cargo technology solutions, and Agile delivery across cross-functional teams, supported by sound technical judgment, stakeholder leadership, and clear communication. This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position.
