Product Delivery Manager – Digital Transactional Services

About the Job:
The company, headquartered in Saudi Arabia's capital, is the new national airline dedicated to transforming Saudi Arabia into a global aviation and trade hub. This digitally native airline is set to connect the kingdom to over 100 destinations.

About The Role:
We are seeking a talented individual to lead the delivery of seamless, guest-first digital experiences in the fast-paced aviation environment of the company. This role involves taking charge of core digital servicing and booking features that redefine how travelers interact with our airline through web, mobile, and chatbot platforms.

Key responsibilities include:

• Delivering modern self-service journeys from check-in to payment confirmations.
• Collaborating with agile squads to execute deliverables in line with roadmap priorities.
• Driving transformation through structured release cycles and operational handovers.
• Ensuring digital interactions meet performance standards and enhance guest satisfaction through proactive monitoring and issue resolution.

The ideal candidate will have experience in Offer and Order retailing, API integration, and agile delivery, which are critical for enabling transactional journeys that directly impact conversion, loyalty, and service excellence.

About You:
You should be degree qualified with a minimum of 7 years of experience in digital product delivery, preferably from an airline or aviation environment. Proven expertise in Agile methodologies, sprint planning, backlog management, and cross-squad coordination is essential. Experience with API integrations in booking, payment, and servicing systems is highly desirable.

This is a fantastic opportunity to shape the future of travel by delivering intuitive digital solutions that empower our guests at every step of their journey.

Please submit your application by clicking on the Apply button. The Talent Acquisition team will review applications shortly.