About the Role
We are seeking a Product Designer to join our team focusing on the Digital Consumer Travel experience. In this role, you will play a key part in shaping the future of how customers book and manage a diverse range of travel products, including flights, stays, activities, and more. You will work in a cross-functional team of engineers, product managers, and other designers to turn problems and opportunities into meaningful and impactful experiences. This role requires a deep understanding of customer needs and behaviors, business objectives, market trends, and systems knowledge.
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Responsibilities:
- Identify and understand customer needs, behaviors, and pain points to define opportunities and problem statements that inform the team’s work.
- Lead and support discovery activities such as user interviews, surveys, and usability tests to uncover customer needs and validate opportunities.
- Work in a fast-paced team of engineers, product managers, and designers to uncover customer problems and deliver impactful solutions across multiple web and mobile platforms.
- Consider business needs, technical constraints, data, and platform requirements to produce impactful and valuable solutions.
- Creatively translate opportunities into elegant, intuitive, and effective experiences that deliver customer and business value.
- Rapidly and pragmatically produce concepts and prototypes, understanding when further ideation, testing, or changing directions is needed.
- Run experiments frequently to validate assumptions and optimize solutions.
Profile Requirements:
- 3-5 years of product design experience within a consumer-focused organization and a proven record of successfully shipped mobile and web experiences.
- Deep understanding of product strategy and business requirements with a strong focus on addressing customers’ needs and pain points.
- Design thinker and problem solver who consistently strives to gain a deep understanding of customers, business, and the problems being solved.
- Comfort in planning and conducting research from interviews and usability tests to surveys, integrating insights into the design process.
- Strong communication skills to tell a story about work and communicate complex concepts to both technical and non-technical stakeholders.
- Excellent visual design skills and proficiency in design, prototyping, and whiteboarding tools (such as Figma, Framer, Miro). Experience working with and contributing to a design system.
- A habit of seeking and giving constructive feedback, sharing and discussing work openly at every stage without any “big reveals.”
- Enjoy working with other designers and cross-functional team members while thriving on transparency and effective communication.
- An online portfolio or PDF showcasing up to 3 projects that best represent the design thinking process and demonstrate the impact of work; resumes without a portfolio will not be considered.
- Experience in the entire product design cycle: from UX research, wireframes, and prototypes to the final design, implementation, and optimization.
- Proficiency in design and prototyping tools (such as Figma, Framer, Proto.io).
- A strong visual design background with knowledge of Google Material Guidelines, Apple Human Interface Guidelines, and design systems.
- Solid understanding and experience in research, including interviewing users, setting up surveys, and usability tests, as well as interpreting results.
- Basic knowledge and experience in leveraging data and analytics to inform design decisions.
- Strong written and verbal communication skills in Arabic and English.
Being You:
We work with purpose, clarity, and a shared commitment to doing things the right way.
Whether you're building platforms, supporting travelers, or shaping strategy, your work connects to something bigger. Across functions and locations, we value accountability, trust, and collaboration - and we create the structure and space for you to contribute meaningfully from day one.
Here, you will find:
- A purpose-led workplace where your ideas can create real impact.
- Ongoing learning and development to help you grow with intention.
- Recognition that celebrates your wins, both big and small.
- A community built on trust, curiosity, and shared momentum.
No matter where your journey started, you will find space to grow, connect, and contribute meaningfully.
