Support the identification and development of product offerings for the business. Own and influence commercial business operating guidelines and have ownership/influence over product line business plans, guided by functional policy. The role involves autonomy to enter into and execute commercial arrangements, requiring high levels of commercial judgment to achieve necessary outcomes.
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Roles and Responsibilities
- Provide commercial expertise on product line and business plans to inform strategy and decision-making within sales campaign activities.
- Interpret internal and external business challenges, making recommendations to improve products, processes, services, and pricing strategies, utilizing industry trends to enhance commercial offerings for desired win rates.
- Lead development of creative solutions for complex issues and customer requirements.
- Evaluate the quality of received information, questioning conflicting data. Utilize resources to help arrive at recommendations and decisions.
- Collaborate with cross-functional teams to efficiently progress deal activity, influencing and driving campaign closures with the sales team.
- Lead cross-functional teams or projects, managing moderate resource requirements, risks, and complexity. Communicate complex messages and negotiate internally for different perspectives.
- Develop customer engagement strategies for assigned regions in coordination with Product Marketing, Sales, and Boeing.
- Understand and improve the value sell effectively communicating to customers.
- Support customer negotiations to ensure contractual terms mitigate financial and execution risks for the Product Line.
- Drive initiatives to enhance the effectiveness of the Biz Ops function and coordination with other functions to execute on Product Line priorities.
Required Qualifications
- Bachelor's degree from an accredited university or college.
- Minimum of 6 years of experience in customer-facing roles, contract negotiations, Product Management, or Services.
Desired Characteristics
- Commercial acumen with strong understanding of commercial value levers and the customer's perspective.
- Solid understanding of technical aspects related to the products and services offered.
- Demonstrated application of FLIGHT DECK fundamentals and a commitment to continuous improvement.
- Strong verbal and written communication skills for effective interaction with customers, team members, and stakeholders.
- Proficiency in project management, including planning, execution, monitoring, and closing, with familiarity in tools and methodologies.
- Strong analytical skills for identifying issues and developing effective solutions, including critical and creative thinking.
- Skills in building and maintaining strong customer relationships, understanding their needs, and ensuring satisfaction.
- Ability to negotiate terms and conditions with customers for mutually beneficial agreements.
- Efficient time management and prioritization to meet deadlines and deliverables.
- Effective teamwork and collaboration with various departments to achieve common goals.
Additional Information
- Relocation Assistance Provided: Yes
Location
Dubai
