Professional Services Account Executive

The Opportunity
The company is at the forefront of digital innovation, powering the websites, apps, and online shopping experiences that shape our daily lives. As a global leader in digital transformation, the company helps businesses deliver seamless and impactful customer journeys. We are looking for a Professional Services Account Executive to join our team in KSA, Riyadh. In this pivotal role, you will drive the growth of the company’s Professional Services by building strong client relationships and aligning consultancy, architecture, implementation, and onboarding services to client needs.

What You’ll Do
As a Professional Services Account Executive, your responsibilities will include:

• Own the Professional Services sales strategy for assigned accounts, including account planning, opportunity management, and accurate forecasting in the Middle East.
• Negotiate and close consulting engagements that deliver measurable value through the company’s digital marketing solutions.
• Identify and cultivate new opportunities to maintain a strong and balanced sales pipeline.
• Provide sales forecasts and reports to senior leadership.
• Ensure sales data is accurate.

Developing Client Relationships

• Build and maintain deep relationships at both executive (C-suite) and operational levels.
• Collaborate with clients to understand their business goals and design tailored digital transformation strategies.
• Provide thought leadership and innovation with clients.
• Articulate the business value of the company products and services at Executive (C-suite) level.

Collaboration & Coordination with the Company Ecosystem

• Work closely with cross-functional teams, including Account Executives, Solution Architects, and Delivery Teams, to ensure seamless deal execution.
• Develop customised, value-driven proposals and lead the contracting process to meet both client and company objectives.
• Collaborate with the company Partners to drive new initiatives and deal execution within the Middle East.
• Identify opportunities for sales optimisation.

Driving Customer Success

• Partner with delivery teams to ensure projects achieve client goals and deliver exceptional outcomes.
• Build long-term client advocacy by highlighting project successes and uncovering areas for further success.
• Act as the conduit between clients and the wider company ecosystem, ensuring value is created at every stage of the process.

What You’ll Need to Succeed

• Skills & Qualities

  • Strong organisational skills with the ability to manage multiple priorities and deliver results under tight deadlines.
  • Firm knowledge of the company product range and the culture of business within the Middle East.
  • A strategic attitude with a methodical approach to sales planning, pipeline management, and closing complex contracts.
  • An understanding of different commercial models including Time and Materials, Fixed Price, Outcome Based.
  • Strong growth mindset and the ability to identify and complete areas of sales opportunity within the Middle East.
  • Customer-centric sales approach with a shown ability to identify and address client needs.
  • Willingness to travel for client engagements as required.
  • Strong presentation and proposal writing skills.
  • Proficiency in Arabic and English is beneficial.

• Experience

  • A proven track record in building and maintaining client relationships, particularly at executive levels within the Middle East.
  • Experience navigating global procurement processes and driving strategic sales to achieve targets.
  • A solid understanding of digital marketing, CRM, e-commerce, or related fields.
  • Experience working within a Consulting Services organisation and an understanding of crafting technology programmes and client outcomes.
  • Previous experience in engagement management, project management, or consulting roles is beneficial.

Why Join Us?
The company transforms how businesses connect with their customers. Join us to be part of a collaborative, innovative team working to solve important challenges and deliver exceptional outcomes for leading brands worldwide. If you are a results-driven sales professional passionate about digital transformation, we’d love to hear from you.

Location
KAFD, Riyadh

Hours of work
40 hours per week