The Professional Services Project Coordinator will provide Project or Programme support by operating defined processes or procedures against a company standard. This role includes comprehensive support for projects, including plan coordination, monitoring of project/programme risks, and updating of risk plans; documenting change control, dependencies, and filing as well as control mechanisms. Responsible for adhering to company security policies and procedures as directed.
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Role Responsibilities
- Records and organizes project updates and status reports; attends key project meetings and documents complete minutes and actions. Captures status updates and compiles the overall programme and/or project plan. Drafts and disseminates project communications.
- Escalates planning issues to PMs and senior PMs; tracks and coordinates payment milestones, cost estimates, and key deliverables. Attends project closure and lessons learned reviews, taking minutes and actions.
- Maintains all project documentation by setting up central repositories and document sharing processes. Coordinates collection of data from all project team members, consolidating that data and providing summary/highlight reports for stakeholders. Establishes document control procedures and maintains a library of all contractual, baseline, and project documentation.
- Creates and maintains the project risk and issues log; supports the analysis of risks and maintains the Risk and Issues Log. Tracks issues until resolved and escalates issues to PMs and Senior PMs.
- Coordinates collection of project budgets and actuals to update the project's financial records and ensures budget documents comply with standards for auditing and risk purposes.
- Works effectively in a matrix management structure. Follows defined processes in project tracking and project documentation maintenance.
Job Requirements
- Experience in a similar coordinator role in a fast-paced/dynamic environment.
- Basic knowledge of project management principles and processes preferred.
- Effective written and verbal communication skills, including reporting and group speaking.
- Well organized with effective time management skills and strong attention to detail.
- Ability to build relationships with new and existing staff members to ensure smooth workflow.
- Ability to identify and appropriately escalate risks and issues.
- Good listener with the ability to determine priority of tasks.
- Flexible and adaptable to fast-changing environments.
- Demonstrated initiative in providing excellent customer service.
