This role has been designed as ‘Onsite’ with an expectation that you will primarily work from a partner/customer office. It involves providing technology consulting to external customers and internal project teams, responsible for delivering technical support and leadership in the creation of solutions that meet customers’ business needs. As a trusted advisor, you will create and maintain effective customer relationships to ensure satisfaction.
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Responsibilities:
- Verify and implement detailed technical designs based on project needs.
- Develop enterprise-level technical solutions.
- Lead technical assessments and solution delivery to clients.
- Manage team performance and lifecycle.
- Coordinate installation, design, and migration activities across networks, applications, or platforms.
- Provide advanced technical consulting, including proposal support, system tuning, and solution modifications.
- Contribute to strategy and client needs analysis.
- Respond to technical inquiries and develop solutions using industry-standard products.
- Engage in innovative problem-solving across technologies.
- Share knowledge within the community, produce technical materials, and present at conferences.
- Support sales activities, manage bids, and grow existing customer portfolios.
Education & Experience:
- 8+ years of professional experience with a relevant Bachelor’s degree; 11+ years without a degree.
Knowledge & Skills:
- Broad and deep technical expertise across multiple technologies.
- Proven innovation, communication, and leadership in delivering solutions.
- Ability to design solutions improving system availability, performance, and agility.
- Experience in developing new tools and solutions, reusing existing expertise.
- Strong understanding of architectural dependencies.
- Recognized as an expert in at least one technology area.
- Effective communication with senior management.
- Troubleshooting skills across complex, multi-technology environments.
- Ability to identify sales opportunities and contribute to proposals.
- Capable of managing teams and delivering comprehensive solution implementations.
This role requires a combination of technical mastery, leadership, client engagement, and strategic contribution, typically held by a senior-level professional with extensive industry experience.
