About the role
Reporting to the Head of the Program Management Office, the Program Management Officer (PMO) will support program operations, sales coordination, and performance monitoring, working with Program Managers (PM) to support program delivery and reporting.
This role requires excellent communication skills, attention to detail, and the ability to manage operational and financial follow-up activities while maintaining strong relationships with Program Managers, Sales, Finance, and internal stakeholders.
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What you will do
- Enter and manage Sales Orders in Microsoft Dynamics or a similar ERP system.
- Own and maintain financial forecast dashboards and reporting tools.
- Ensure accurate tracking and reporting of operational and financial data with PM support.
- Work with Program Managers to monitor and follow up on KPIs related to program performance (costs, quality, delays).
- Support continuous improvement initiatives by reviewing and optimizing processes.
- Contribute to process documentation and communication.
- Support and act as a key advocate for project governance arrangements, post-project reviews, board meetings, audits, etc.
- Coordinate and organize portfolio reviews with the Sales team and Program Management, preparing reports, summaries, and action follow-ups.
About you
You are highly organized, efficient, and comfortable working in a fast-paced environment with strong cross-functional interaction.
You are a proactive and confident communicator with a growth mindset, strong collaboration skills, and a high level of ownership and accountability.
What we are looking for
- Experience with Microsoft Dynamics or similar ERP systems.
- Strong analytical and reporting skills.
- Good knowledge of KPI monitoring and dashboard management.
- Excellent organizational and coordination abilities.
- Strong communication and interpersonal skills.
- Ability to work efficiently under pressure and manage multiple priorities.
- Proactive mindset with a solution-oriented approach.
- Comfortable interacting with different departments and stakeholders.
What you will bring
- A proactive and confident communication style with a growth mindset.
- High efficiency and attention to detail.
- Strong teamwork and collaboration skills.
- Autonomy, reliability, and adaptability.
- A strong sense of ownership and accountability.
- Experience in program management, operations, sales support, or business coordination.
- Experience in project coordination and administration.
- Proficiency in MS Office applications, such as Word, Excel, PowerPoint, and Project.
- Advanced Excel and reporting skills.
Work requirements
- Bachelor's degree in Engineering, Business Administration, Operations, Project Management, Economics, or a related field is preferred.
- Ability to communicate effectively in English, both verbally and in writing. Additional languages are welcome.
- Primarily office-based position in Dubai.
- Compliance with all relevant company policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.
- Travel and fieldwork, including international travel, may be required. The employee must possess or be able to obtain a valid passport.
- Must be legally eligible to work in the country of employment.
The company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, color, religion, national origin, veteran status, or disability.
