Program Manager

Do you pioneer? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customer and working backwards? If so, the company Global Specialty Fulfillment operations is looking for an experienced leader with a strong record of achieving results. We are looking to hire a Program Manager to join the team that redefines Ultra-fast grocery operations and helps us build and grow this new service for our customers. This is your chance to make history. Our overall mission is simple: we want the company to be the place where our customers can find, discover, and buy anything online.

Location
KSA, Riyadh

Key Responsibilities

• Lead Ultra Fast Grocery Last Mile improvements made on behalf of the company customers to drive standardization efforts.
• Act as a liaison with other departments, providing process skills to the UFG under the roof and Last mile station.
• Support UTR/LM Kaizen Events in areas of expertise and run cross-functional projects for successful implementation across the UFG the company Now Stores.
• Drive innovation, test new ideas, and ensure best practices are followed safely as a key link between local operations and country business teams.
• Maintain Health and Safety standards within your remit area while promoting an inspiring Health and Safety culture on-site.
• Measure performance, offer feedback, and provide development support for operational leadership.
• Optimize operations and improve productivity through continuous improvement projects.
• Engage in strategic planning for the next three, six, and twelve months with a focus on peak-season planning.
• Write and articulate leadership updates, MBRs, and QBRs.
• Establish objectives and metrics for safety, quality, productivity, and customer experience.
• Provide your team with tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving.