Program Manager - Last Mile Team

We are looking for a dynamic and organized self-starter to join as a Program Manager for the Last Mile team to support the Pricing and Profitability charter in AMET. This person will own the development of effective pricing strategies by monitoring market dynamics, competitor behavior, and macroeconomic indicators in Logistics and Quick Commerce. They will be responsible for building indicator mechanisms that enable the capacity planning/pricing team to proactively act. This role will play a critical part in gathering, analyzing, and presenting data-driven insights that serve as the foundation for pricing/profitability decisions across different cities and business lines.

Key Responsibilities

• Pricing Strategy Development: Design and implement pricing models and frameworks for delivery operations, ensuring competitive positioning while maintaining profitability targets.
• Market Analysis: Conduct detailed market assessments including wage reviews, CPI/PPI analysis, and competitive benchmarking to inform pricing decisions.
• Rate Card Management: Develop and maintain city-specific rate cards with itemized breakdowns, ensuring accuracy and alignment with local market conditions.
• Cross-Functional Collaboration: Partner with BD/BC, Finance, Operations, Strategy, DPM, and Partner Management teams to align on pricing initiatives and program offers.
• Data-Driven Decision Making: Analyze earning targets, DA utilization metrics, attrition patterns, and retention data to optimize pricing structures.
• Stakeholder Management: Present pricing proposals and recommendations to senior leadership for approval and implementation.

Requirements

• Strong business acumen and data analysis skills.
• Ability to communicate effectively with diverse stakeholders.
• Proven experience in a dynamic environment with the ability to navigate complexity.