Program Manager - Retail Selection Programs

About
The MENA Retail team is looking for a customer-centric Program Manager to lead the Retail Selection Programs. This person will own all initiatives and projects aimed at speeding up selection addition and conversion across the funnel. To be successful in this role, you must have strong stakeholder and people management capabilities, as well as superior analytical, problem-solving, and project management skills. You will be operating in a fast-moving and sometimes ambiguous environment, taking full control and responsibility for achieving business objectives.

Location
ARE, Dubai

Key Responsibilities

• Responsible for all projects and initiatives aimed at speeding up selection addition and conversion.
• Fully own selection goals across MENA (setting, tracking, and owning them).
• Interact with leaders across business organization, support, and technical teams to develop selection initiatives.
• Identify selection growth opportunities and build the programs and required processes to realize them.
• Transform customer insights into projects, features, and processes that increase and diversify the selection of products offered by Retail.
• Establish and track selection growth goals, supporting business metrics, and success indicators.
• Develop an evaluation method to assess program strengths and identify areas for improvement.
• Analyze data, interpret reports and information, and publish recommendations and action plans for stakeholders.
• Identify drivers of business problems and trends at their root and implement scalable solutions to resolve them.