About the Role
As a Program Manager, you will own complex projects that ensure key customers successfully utilize the company data. Acting as the central driver for customer success, you will facilitate the effective integration of the company data, which is vital for realizing business value and maintaining strong customer relationships. This role is based in the Middle East and offers a permanent contract, with remote/hybrid work options available. Employment is subject to applicable security screening.
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Expected Outcomes
You will be responsible for:
- Owning one or more highly complex projects enabling key customers to effectively benefit from the company data.
- Planning and designing programs while proactively monitoring progress and resolving any issues that arise.
- Building strong customer relationships, which may require travel.
- Managing all aspects of project delivery, including software development, hardware procurement, formal tests, shipping and logistics, customer acceptance, and training.
- Collaborating with the company's internal teams across engineering, operations, legal, finance, and sales to make informed decisions and secure stakeholder advocacy.
- Communicating project status and issues both with management and key customers.
Requirements
- Proven experience in program or project management.
- Minimum 5 years as a program manager, project manager, integrated program team lead, or similar role.
- Proficient in project management skills, toolsets, and supporting software.
- Exceptional interpersonal skills to manage project teams and communicate effectively with both customers and stakeholders.
- Ability to initiate, develop, integrate, execute, direct, and control program plans aligned with contractual requirements and stakeholder expectations.
- A Bachelor's degree in technical or business fields.
- Knowledge of remote sensing, GIS, Earth Observation (EO), or Synthetic Aperture Radar (SAR) preferred.
Preferred Attributes and Skills
- Familiarity with the new space business.
- Experience in fast-paced startup or scaleup environments.
Role-specific Competences
- Establishing and managing program baselines and schedules.
- Creating, reviewing, and executing Statements of Work.
- Participating in contract negotiations, including changes and budget considerations.
- Interfacing with engineering, product, operations, and software teams to achieve objectives.
- Delivering presentations to customers and internal stakeholders.
- Identifying and tracking program requirements while measuring and reporting program performance.
- Leading risk and opportunity management practices proactively.
- Ensuring compliance with all internal and customer-mandated processes, policies, and relevant industry standards.
- Maintaining rapport with customers to identify and cultivate new growth opportunities.
Key Competences
Candidates will be evaluated on:
- Intellectual Firepower: Ability to comprehend, structure, synthesize complex information, draw conclusions, and communicate clearly.
- Passion & Work Ethic: Demonstrating motivation, resilience, and high personal standards.
- Ownership & Action: Accountability for outcomes, decisive action, and ensuring commitments are met.
- Team Player: Collaborative work across teams and engagement in constructive debate.
- Integrity & Growth Mindset: Operating with transparency, humility, learning from setbacks, and seeking growth opportunities.
What We Offer
Joining the company means becoming part of a diverse and engaged team committed to making the impossible possible. We prioritize your growth, wellbeing, and success in our fast-paced global scale-up environment. You will find opportunities for continuous professional development, training, and a culture that values collaboration, curiosity, and integrity. At the company, your contributions have visible impact and we celebrate successes together.
Our Commitment to Diversity, Equity, and Inclusion
The company believes diversity is our greatest asset. We are committed to fostering an inclusive environment where every voice is celebrated. We actively seek individuals from varied backgrounds, believing that diverse perspectives drive innovation. Everyone is encouraged to bring their authentic selves to the table. We welcome applications from all backgrounds and are prepared to provide accommodations during the recruitment process if needed.
