Joining Collins Aerospace isn’t just about finding a job; it’s about embarking on a journey to redefine the future of aerospace technology. As the steward of excellence in aerospace repair services, the Program Manager of FlightSense™ Program Management assumes a pivotal role in upholding the integrity and success of Collins Aerospace’s FlightSense™ agreement. At the heart of this responsibility lies the cultivation of robust relationships, both within our organization and with our valued clientele.
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Location: United Technologies International Operations, Inc. UAE (DUBAI), Media One Tower, 30th Floor, Office 3001, Dubai, United Arab Emirates
Position Role Type: Unspecified
What You Will Do:
- Central single point of contact for the contract both externally to the customer and internally with the aftermarket team (Repair, Technical, Finance, Management).
- Track overall Customer Support Level (CSL) to the customer for the FlightSense contract, in addition to all Collins commercial repairs.
- May include connecting with specific sites to ensure recovery plans executed and are realistic in terms of recovery to CSL requirements.
- Own the overall Estimate At Completion (EAC) financial performance for adherence to original business plan.
- Review monthly/quarterly cost data, reliability trends, effects of improvement activities and customer fleet/flying projections to update future forecast model predictions in EAC financial model.
- Lead any performance penalty or contractual alignment discussions, internally as well as with the customer.
- Support customer technical review discussions, with guidance from the Collins product owners, to agree on service bulletin incorporation, chargeable quote disputes and other items.
Qualifications You Must Have:
- Typically requires a University Degree and a minimum of 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience or in absence of a degree, 14 years of relevant experience.
Qualifications We Prefer:
- Experience leveraging strong financial acumen and/or experience with financial modeling.
- Experience with conflict/issue resolution on difficult problems.
- Experience with commercial airframe components.
This position may involve access to export-controlled information and hardware where an export license would be required for compliance with applicable laws and regulations. Employment will be subject to satisfactory security checks, export license approval, and if required, completion of a non-disclosure agreement.
