About the Job
Presight is seeking a dynamic, self-motivated Project Manager to serve as the primary business contact between Presight and its customers. This role involves supporting all initiatives and customer requests through astute account management, efficient project and program management, and in-depth product knowledge. As a Project Manager, you will be responsible for the end-to-end delivery of projects and programs to the customer, ensuring timely and effective delivery in accordance with their requirements.
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Responsibilities
Key responsibilities include:
- Ensure customer requirements and needs are clearly understood, met, and final delivery is made effectively on time.
- Serve as the primary point of contact for any customer matters, developing trusted advisor relationships with key accounts and customer stakeholders.
- Utilize project management methodologies to provide milestones and timelines, setting expectations with customer teams prior to new project initiatives.
- Take ownership of customer retention, sales, revenue generation, and project management activities.
- Ensure solution environments remain operationally healthy while minimizing cost and complexity and maintaining high levels of performance, security, scalability, maintainability, reusability, and reliability.
- Accelerate customer adoption of Presight by leading the implementation journey.
- Engage customers in the development of reporting elements, scheduling, and progress milestones to measure success.
- Manage project timelines, milestones, and transformation strategies, ensuring processes are executed within agreed timeframes and quality standards.
- Drive technical discussions regarding incidents, trade-offs, and risk management, providing detailed reviews of service disruptions and consultative expertise.
- Design and develop bi-weekly presentations for stakeholders, ensuring customer issues are dealt with efficiently.
- Comply with all relevant policies, procedures, and risk assessments concerning Quality, Health, Safety, Environment, Business Continuity, Information Security, and Compliance Management.
Requirements
- Master's Degree in Artificial Intelligence, Business Analytics, Business Administration, or related field.
- Minimum 10 years of experience in project management or solution/product delivery in an AI service organization or analytics platforms & technologies.
- PMP certification from PMI is a must.
- Previous experience in IT or finance industries is beneficial.
- Proficiency in Arabic is an added advantage.
Skills and Attributes for Success
- Strong organizational and managerial capabilities.
- Excellent communication and interpersonal skills.
- Innovative and creative approach to problem-solving.
- In-depth knowledge of current developments in analytics.
If you are a performance-driven individual with the agility to adapt to changing circumstances and a passion for innovating within the AI space, you will thrive at Presight.
What Working at Presight Offers
- Culture: A diverse, inclusive environment that encourages personal growth and focuses on groundbreaking innovations.
- Career: Opportunities for learning and growth through structured training programs and innovative projects.
- Rewards: A competitive remuneration package with benefits such as healthcare, education support, and leave benefits.
