The Project Manager will be responsible for the initiation, planning, execution, and delivery of projects in a hybrid, full-time role located in Dubai, United Arab Emirates. Key responsibilities include:
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Project Initiation & Governance:
- Support preparation and sign-off of the Project Charter and Business Case.
- Establish project governance structure and Steering Committee cadence.
- Define stakeholder map, RACI, and escalation model.
- Ensure alignment with IT PMO methodology and governance standards.
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Project Planning & Baseline Management:
- Define and manage project scope and scope baseline.
- Develop and maintain a detailed project plan that outlines milestones, dependencies, and critical paths.
- Resource planning and capacity coordination.
- Establish and maintain cost baseline aligned with approved PRs.
- Create and maintain Risk & Issue Register and Change Log.
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Project Execution & Delivery Management:
- Manage day-to-day project execution activities.
- Coordinate delivery across IT teams, business stakeholders, vendors, and third parties.
- Track progress against plan, budget, and milestones.
- Manage risks, issues, and dependencies, ensuring timely escalation.
- Ensure adherence to agreed delivery timelines and quality standards.
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Vendor & Third-Party Management:
- Coordinate with system vendors, integrators, and external service providers.
- Track vendor deliverables, milestones, and dependencies.
- Review and validate vendor plans and delivery commitments.
- Manage delivery risks arising from third-party dependencies.
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Reporting & Communication:
- Prepare and submit regular Project Status Reports (weekly/monthly).
- Provide RAID status, financial tracking, and milestone reporting.
- Prepare Steering Committee presentations and updates.
Key Deliverables Include:
- Approved Project Charter and Project Plan
- Regular Project Status Reports
- RAID Logs and Change Logs
- Steering Committee updates
- Go-Live and Cutover Plan
- Post Implementation Review (PIR) and Closure Report
Roles & Responsibilities:
- Managed Service Provider: Responsible for delivery of Project Management services as defined in the Statement of Work (SOW).
- IT Lead/Sponsor: Overall accountability, approvals, and strategic direction.
- Business Stakeholders: Provide requirements, sign-offs, and business decisions.
Service Model:
- Services shall be provided on a managed service basis.
- Resources shall be experienced in CRMNext, AMBIT, ESB/APIC, RDBMS & IT systems.
