The company is seeking a Project Manager with deep experience in Revenue Cycle Management (RCM) and healthcare technology implementations, including large-scale systems such as Electronic Health Records (EHR). This role is critical to driving operational excellence and delivering complex, multi-million-dollar solutions to our enterprise healthcare clients. You will lead cross-functional teams, manage Agile delivery, and ensure successful outcomes aligned with client goals and the company’s strategic vision.
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Responsibilities:
- Lead end-to-end project delivery across scope, planning, risk, issue, communication, and integration management.
- Manage Agile delivery frameworks and scale processes across teams and stakeholders.
- Own project execution against contract/service order, ensuring alignment with client expectations and business outcomes.
- Translate complex healthcare and RCM requirements into actionable plans and deliverables.
- Develop and maintain project artifacts: charters, Gantt charts, sprint plans, best practices, and lessons learned.
- Track and report progress using tools like Smartsheet, JIRA, Confluence, and others.
- Proactively manage risks and issues, driving resolution through stakeholder collaboration.
- Prepare and present governance reports, OKRs, KPIs, and executive dashboards.
- Coordinate across product, engineering, infrastructure, and client teams to ensure seamless delivery.
- Oversee transition to production support and manage post-go-live activities including ticket resolution.
- Facilitate Agile ceremonies: sprint planning, reviews, retrospectives, demos.
- Serve as a subject matter expert in project management and Agile delivery within the organization.
Requirements:
- 7+ years of project management experience in healthcare technology.
- 3+ years of business analysis experience.
- Proven experience in RCM workflows, payer-provider integrations, and value-based care models.
- Hands-on experience with large system implementations, especially EHR platforms (e.g., Epic, Cerner).
- Strong stakeholder management and customer-facing skills.
- Background in Computer Science, Engineering, or related technical discipline.
- Proficiency in project management and Agile tools: JIRA, Confluence, Smartsheet, Rally.
- Experience with healthcare data formats: CCDA, HL7, FHIR.
- Familiarity with APIs, SQL, BI tools, and automation concepts.
- PMP or equivalent certification preferred.
- Experience with government healthcare programs is a plus.
Preferred Qualifications:
- Fluent in Arabic (spoken and written) for day-to-day stakeholder and client communication.
- Based in the Kingdom of Saudi Arabia.
- Demonstrable hands-on experience using AI assistants and LLM-based tools in program management work.
- Strong, hands-on experience with JIRA for live program execution.
- Solid grounding in Agile/Scrum/SAFe and core project management fundamentals.
Benefits:
- Generous leave benefits of up to 40 days.
- Comprehensive health insurance for you and your family.
- Care program for significant personal milestones and moments of need.
- Financial assistance through salary advances and personal loans for genuine needs.
The company is an equal-opportunity employer committed to fostering an inclusive and diverse workplace.