Industry: Supply chain finance / regulated B2B fintech (factoring, reverse factoring, dynamic discounting, early settlement), serving financial institutions, buyers, and suppliers across MENA.
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About the role
A confidential client is seeking a project manager to oversee delivery across client implementations and the engineering sprint cycle. This role involves managing real bank projects such as scoping, environment setup, integrations, user acceptance testing (UAT), go-live, and hypercare, often taking place concurrently across several institutions. You will ensure that projects are progressing, maintain the health of two-week sprints, and serve as the operational link between engineering, product, and client teams.
Responsibilities
- Plan and run client implementation projects end to end, from kickoff and scoping through UAT, go-live, and hypercare.
- Own project plans, timelines, and risk registers, ensuring they are current as project scope evolves.
- Track delivery in ClickUp and accurately report progress to leadership and client stakeholders.
- Support sprint planning, daily standups, and retrospectives with the product owner while protecting the team’s capacity.
- Coordinate UAT cycles with bank clients: collect and triage feedback, drive bug resolution, and manage sign-off gates.
- Manage dependencies across parallel deployments (cloud and on-premises) and escalate blockers proactively.
- Collaborate with engineering on release planning, change control, and rollback readiness for regulated clients.
- Maintain project documentation, including status reports, meeting notes, decision logs, and handover material.
Required qualifications
- A minimum of 3 to 4 years of experience managing software delivery projects, ideally in a client-facing role within the banking industry.
- Working knowledge of agile delivery practices, including sprints, backlogs, estimation, and definitions of ready and done.
- Experience in running UAT with enterprise clients and facilitating formal sign-off.
- Proficiency in project management tools such as ClickUp or Jira, including dashboards and reporting capabilities.
- Strong understanding of risk management and scope control, with the ability to assertively push back when necessary.
- Sufficient technical literacy to engage in discussions with engineers regarding APIs, environments, and releases.
- Excellent written and spoken English skills.
- A bachelor’s degree in computer science, business, or a related field.
Nice to have
- Delivery experience in fintech, banking, or other regulated industries with formal change control processes.
- PMP, PRINCE2, or scrum certification.
- Proficiency in Arabic or French.
- Experience working with hybrid or distributed teams.
Team values
- Honest status reporting, including early communication of bad news.
- Clear documentation and knowledge sharing.
- Respect for the team’s focus and capacity.
- Continuous improvement over blame.
- Building client trust through predictable delivery.
