As part of the Telco Services team at the company, the Project Manager is an integral part of a delivery-focused organization responsible for planning and executing professional services engagements across the telecom sector in the Middle East and Africa region. We work with geographically distributed customers, partners, and internal teams spanning Sales, Delivery, Engineering, Finance, and Legal. You help motivate teams, drive accountability on commitments and deliverables, and support continuous improvement in how we deliver.
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What you will do:
- Own end-to-end project delivery for Telco Services engagements, including scope definition, work planning, milestone tracking, and successful closure.
- Maintain steady delivery momentum in complex, fast-moving telco customer environments with shifting priorities and tight timelines.
- Collaborate with delivery architects and consultants to manage customer expectations, requirements, and delivery commitments, yielding consistent results.
- Ensure project scope, deliverables, and timelines remain aligned with customer contractual commitments and the company business priorities.
- Manage project financials across assigned Telco Services engagements, including revenue recognition tracking, cost monitoring, forecast accuracy, and timely reporting of project P&L to the Telco Services lead.
- Identify, track, and mitigate project risks and interdependencies across active Telco Services engagements.
- Manage stakeholder communication across customer, partner, and internal the company teams; promote transparency and proactive coordination throughout the delivery lifecycle.
- Lead cross-functional meetings and foster teamwork; drive escalation and resolution of issues.
- Apply expertise in professional services delivery to support planning, execution, and governance of Telco Services projects and initiatives.
- Provide regular delivery status reporting to the Telco Services lead and relevant senior stakeholders, including escalation of risks and blockers.
- Develop resourcing strategies to ensure optimum support for projects and for the day-to-day operational activities.
What you will bring
- Experience managing a portfolio of large and complex projects.
- Thorough understanding of project/program management techniques and methods.
- Excellent facilitation and presentation skills.
- Excellent interpersonal and communication skills, and proven ability to work effectively with all organizational levels.
- Proven problem-solving and decision-making skills.
- Effective consultative and influencing approach.
- Ability to innovate under new and/or changing conditions.
- Ability to succeed in a dynamic matrix organization.
- Virtual and remote team leadership capability.
- Must have demonstrated leadership ability, business acumen, and industry knowledge.
- Strong knowledge of budgeting and resource allocation procedures.
- More than 5+ years of project/program management experience, including large-scale complex projects, large portfolios OR equivalent management experience.
- Experience working with project and portfolio management tools.
- Bachelor’s in engineering, computer science, information technology, management or related field (Master’s preferred).
- Project management certification or program management certification are a plus.
