Property Management Techno-Functional Consultant

About the Role / About the Job
We are recruiting a Property Management Techno-Functional Consultant who supports and optimizes LEMS and related property management systems by translating business requirements into effective system solutions. The role provides techno-functional support across leasing, contracts, billing, refunds, property expenses, Oracle Finance integrations, system configuration, testing, troubleshooting, and process improvement.

Area of Responsibility:

Property Management & Leasing Operations:

• Support end-to-end leasing activities including prospect management, unit allocation, lease creation, renewals, amendments, terminations, and tenant move-in/move-out.
• Configure and support leasing, contract management, tenant refunds, billing, CAM/service charges, and property expense allocation processes.
• Support commercial, residential, and mixed-use property operations and recommend process improvements.

LEMS Configuration & System Support:

• Configure LEMS workflows, business rules, dashboards, reports, approvals, and property management processes.
• Maintain property structures including communities, buildings, floors, units, parking spaces, and related master data.
• Provide production support, troubleshoot system issues, perform root cause analysis, and coordinate resolution.

Oracle Finance & ERP Integration:

• Support LEMS integration with Oracle Fusion Financials, including GL, AR, AP, FA, CM, Revenue Recognition, and Subledger Accounting (SLA).
• Support budgeting controls, budget definition, accounting flows, billing, receivables, payments, and financial data integration.
• Coordinate with Finance and IT teams to ensure accurate and seamless property-to-finance system processes.

System Integration & Technical Support:

• Manage integrations between LEMS, ERP, Finance, CRM, Payment Gateway, and Document Management Systems.
• Coordinate with IT teams and vendors to resolve interface, API, data exchange, and integration issues.
• Support system enhancements, upgrades, patches, technical troubleshooting, and production support.

Implementation, Testing & Data Migration:

• Support LEMS implementation, upgrades, enhancements, rollouts, and data migration activities.
• Prepare functional specifications, configuration documents, test scenarios, test scripts, and technical documentation.
• Execute UAT, regression and integration testing, coordinate defect resolution, and support go-live and hypercare activities.

Business Process & Documentation:

• Gather and analyze requirements from Property Management, Leasing, Finance, IT, and other stakeholders.
• Translate business requirements into functional specifications, workflows, configurations, and system solutions.
• Identify process gaps and recommend automation, standardization, and efficiency improvements.

Reporting, Dashboards & Data Analysis:

• Configure LEMS dashboards and reports covering leasing, contracts, billing, receivables, refunds, expenses, occupancy, and property performance.
• Analyze transactional data and reconcile information between LEMS, Oracle Finance, and integrated systems.
• Identify data quality issues, exceptions, and trends and provide accurate management information.

Security, Roles & Workflow Management:

• Configure and maintain system roles, approval workflows, responsibilities, and access controls in line with business requirements.
• Create and maintain custom roles while supporting appropriate segregation of duties and security controls.
• Coordinate with IT and system administrators to resolve access, authorization, and workflow issues.

User Support & Documentation:

• Provide functional support, training, demonstrations, and knowledge-transfer sessions to LEMS and business users.
• Prepare SOPs, user guides, process flows, functional specifications, and technical documentation.
• Coordinate with business users, Finance, IT, vendors, and implementation partners to ensure timely issue resolution.

Qualifications & Certifications & Experience (Mandatory & Preferred):

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, Real Estate, Property Management, Finance, Accounting, or a related field.
• Oracle, ERP, Property Management, Real Estate, Business Analysis, Project Management, or relevant professional certifications are advantageous.
• Minimum 5–10 years of experience in Property Management, Real Estate Systems, ERP, or related technology environments.
• Minimum 3 years of hands-on experience with LEMS (Lease and Estate Management System).
• Proven experience in leasing, contract management, tenant refunds, billing, CAM/service charges, and property expense configuration.
• Experience supporting end-to-end commercial, residential, and mixed-use property management operations.
• Experience in LEMS implementation, upgrades, enhancements, data migration, UAT, reporting, troubleshooting, and production support.
• Strong experience with Oracle Fusion Financials, including GL, AR, AP, FA, CM, Revenue Recognition, and SLA.
• Knowledge of budgeting controls, budget definition, ERP integrations, and finance-related property management processes.
• Experience working with business users, Finance, IT teams, and external vendors in a techno-functional capacity.
• Strong analytical, troubleshooting, communication, and stakeholder management skills.
• Preferred experience within a Real Estate or Property Management organization.
• Preferred experience integrating LEMS with Oracle Fusion, CRM, Payment Gateway, or Document Management Systems.
• Preferred experience with business process optimization, digital transformation, and large property portfolios.

Skills & Competencies (Technical, Behavioral, and Soft):

Technical Skills:

• LEMS / Lease & Estate Management
• Property & Leasing Management
• Contract Management & Tenant Refunds
• CAM & Service Charges
• Billing & Receivables
• Property Expense Allocation
• Oracle Fusion Financials – GL, AR, AP, FA & CM
• Revenue Recognition & Oracle SLA
• Budgeting Controls & Budget Definition
• ERP & System Integrations
• UAT, Regression Testing & Data Migration
• Dashboards & Reporting
• Custom Roles & Workflow Configuration
• APIs, Interfaces & Data Exchange
• System Troubleshooting & Root Cause Analysis
• Functional & Technical Documentation

Behavioural Competencies:

• Customer Focus - Understands customer challenges and takes initiative to resolve them effectively.
• Accountability and Ownership - Manages projects with minimal supervision and ensures quality results.
• Agility and Adaptability - Manages change smoothly and supports others during transitions.
• Collaboration & Influence - Builds networks across functions and resolves conflicts constructively.
• Result Orientation - Sets clear goals and works proactively to achieve high performance.

Location: Abu Dhabi