You will be a Prototyping Engagement Manager in the company PACE (Prototyping and Customer Engineering) team, based in Riyadh. You are the face of PACE for customers in the Kingdom of Saudi Arabia — helping enterprises turn their most ambitious ideas into working technology proofpoints on the company. You work at the intersection of business strategy and emerging technology. You identify the opportunities where generative AI, agentic systems, and cloud-native architectures can create the most value for a customer — then you shape, qualify, and drive those engagements from first conversation to working prototype and beyond.
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Key Responsibilities
- Build and pilot a pipeline of innovation opportunities across KSA and the GCC — working with account teams, specialists, and partners to proactively identify where generative AI and cloud-native architecture can unlock the most value.
- Qualify with rigour by asking the hard questions early — is there a real business outcome, a committed customer, a path to production? Invest resources where they matter and disqualify where they don't.
- Scope engagements that set teams up for success — working backwards from customer outcomes to define crisp, time-boxed prototypes with clear success criteria.
- Drive engagements from kickoff to close — coordinating customer developers, company architects, and partners, mitigating risk, and ensuring every engagement closes with demonstrated value and a concrete next step.
- Act as a trusted advisor to senior leaders — helping executives navigate generational technology shifts and make confident investment decisions.
- Scale what works — packaging repeatable motions and sharing them across the PACE community worldwide.
- Represent the customer internally — feeding engagement insights back into company service teams and product roadmaps.
A Day in the Life
You start with a standup — a customer's engineering team is two weeks into a generative AI prototype and needs your help unblocking a decision. Mid-morning, you're scoping a new engagement with a Saudi enterprise exploring agentic AI. After lunch, you review your pipeline, update qualifications, and plan resourcing with your Prototyping Architect. Later, you're with a customer's CTO — they've seen prototype results and want to talk path to production. You finish the day writing up a repeatable pattern you spotted, something the wider PACE team could use.
About the Team
PACE (Prototyping AI and Customer Engineering) is the company's hands-on customer innovation team. We work directly with enterprise customers to turn their boldest ideas into working technology — building prototypes that de-risk transformation and accelerate adoption. Our model pairs Engagement Managers with Prototyping Architects: you shape the opportunity, they shape the technology, and together you deliver something real. This role sits within EMEA PACE, supporting customers across KSA and the wider GCC, backed by a worldwide community that shares patterns, tools, and lessons learned.
