Quality Assurance Specialist - Amazon Ultra-Fast-Grocery (UFG)

About
Interested in working on an innovative and high-impact business that is changing the way customers think about grocery? The MENA Grocery team (UFG) is offering a role to own building new business from ground zero. Quality of Meat, Seafood, Produce, and Perishable is a critical objective for the company UFG, and one of the key differentiators for the company UFG customers. The Category Quality team is responsible for ensuring that we consistently meet and exceed the high bar for quality. As part of this team, your primary responsibility will be to assist vendors in optimizing their operations to meet and exceed the company quality bar for Meat, Seafood, Produce, and Perishable on a daily basis.

Key Responsibilities

• Review the quality of Meat, Seafood, Fruits, Vegetables, Eggs, and other perishable items during the inbound process at the company stores, hubs, and vendor sites.
• Reject damaged or defective items back to the vendor and make a note of the items rejected (by item, by vendor, quantity).
• Audit the quality during the picking and packing processes performed by the LPC associates.
• Monitor the packaging standards during the packing process.
• Perform daily audits of bins and share weekly/daily reports with stakeholders.
• Train store and hub associates on quality, SOPs, and packaging.

Work Conditions

• The role might require work over the weekend but not exceeding 40 hours a week.

Desired Traits

• Eye for detail and operational excellence.
• Strong interpersonal skills, with a focus on building collaborative relationships.
• Detail-oriented with excellent accuracy in data handling and reporting.
• Problem-solving mindset, with the ability to identify and implement process improvements.
• Willingness to take the initiative, handle additional responsibilities, and travel as needed.
• Ability to remain calm under pressure and communicate clearly with internal and external stakeholders.